annotate admin/notes/bugtracker @ 103068:70fe0ad06b3d

(Tags): Fix last change.
author Eli Zaretskii <eliz@gnu.org>
date Sat, 25 Apr 2009 07:22:50 +0000
parents 47e37f294247
children 31a925451502
Ignore whitespace changes - Everywhere: Within whitespace: At end of lines:
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1 NOTES ON THE EMACS BUG TRACKER -*- outline -*-
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2
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3 The Emacs Bug Tracker can be found at http://emacsbugs.donarmstrong.com/
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5 For a list of all bugs, see http://emacsbugs.donarmstrong.com/emacs
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7 ** How do I report a bug in Emacs now?
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8 The same way as you always did. Send mail to bug-gnu-emacs@gnu.org,
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9 or use M-x report-emacs-bug.
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10
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11 The only differences are:
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12
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13 i) Your report will be assigned a number and generate an automatic reply.
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14
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15 ii) Optionally, you can set some database parameters when you first
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16 report a bug (see "Setting bug parameters" below).
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17
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18 iii) If you want to CC: someone, use X-Debbugs-CC: (this is important;
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19 see below).
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20
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21 Once your report is filed and assigned a number, it is sent out to the
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22 bug mailing list. In some cases, it may be appropriate to just file a
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23 bug, without sending out a copy. To do this, send mail to
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24 quiet@emacsbugs.donarmstrong.com.
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25
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26 ** How do I reply to an existing bug report?
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27 Reply to 123@emacsbugs.donarmstrong.com, replacing 123 with the number
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28 of the bug you are interested in. NB this only sends mail to the
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29 bug-list, it does NOT (?) send a CC to the original bug submitter.
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30 So you need to explicitly CC him/her (and anyone else you like).
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31
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32 (Many people think the submitter SHOULD be automatically subscribed
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33 to subsequent discussion, but this does not seem to be implemented.
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34 See http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=37078)
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35
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36 Do NOT send a separate copy to the bug list, since this may generate a
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37 new report. The only time to send mail to the bug list is to create a
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38 new report.
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39
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40 Gnus users can add the following to message-dont-reply-to-names;
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41 similarly with Rmail and rmail-dont-reply-to-names:
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42
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43 "\\(emacs-pretest-bug\\|bug-gnu-emacs\\)@gnu\\.org\\|\
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44 \\(\\(submit\\|control\\|owner\\)@emacsbugs\\.\\|bug-submit-list@\\)\
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45 donarmstrong\\.com"
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46
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47 The "bug-submit-list@donarmstrong.com" and
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48 "owner@emacsbugs.donarmstrong.com" entries are there because they can
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49 appear in the "Resent-To" and "Resent-CC" headers, respectively. For a
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50 long time Rmail erroneously included these headers in replies. If you
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51 correspond with an Rmail user on a bug, these addresses may end up in
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52 the Cc. Mailing to them does nothing but create duplicates and errors.
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53 (It is possible you might want to have a dialog with the owner
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54 address, outside of normal bug reporting.)
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55
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56 ** When reporting a bug, to send a Cc to another address
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57 (e.g. bug-cc-mode@gnu.org), do NOT just use a Cc: header.
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58 Instead, use "X-Debbugs-CC:". This ensures the Cc address will get a
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59 mail with the bug report number in. If you do not do this, each reply
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60 in the subsequent discussion will end up creating a new bug. This is
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61 annoying.
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62
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63 Note that the way this feature works is perhaps not ideal (Bug#1720).
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64 If X-Debbugs-CC: was specifed by a real header, that header is removed
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65 in the mail sent out to the bug list, and the addresses merged into
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66 the Resent-CC header (see below). They don't appear as an explicit CC:
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67 header, nor do they appear in the Reply-To: header. So people you
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68 X-Debbugs-CC are not included in any following discussion unless they are
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69 manually cc'd. So this feature really only serves to notify them that
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70 a bug has been filed. It's then up to them to follow any subsequent
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71 discussion.
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72
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73 If X-Debbugs-CC were merged into the Reply-To header, this might work
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74 more the way people expect.
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75
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76 ** How does Debbugs send out mails?
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77
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78 The mails are sent out to the bug list with From: and To: unchanged.
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79 Eg if you file a bug with "submit@emacsbugs.donarmstrong.com", that
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80 remains in the To: address. They reach the bug list by being resent.
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81
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82 Mails arriving at the bug list have the following Resent-* headers:
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83
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84 Resent-From: person who submitted the bug
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85 Resent-To: bug-submit-list@donarmstrong.com
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86 Resent-CC: maintainer email address, plus any X-Debbugs-CC: entries
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87
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88 The "maintainer email address" is "Emacs Bugs <bug-gnu-emacs@gnu.org>"
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89 in most cases.
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90
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91 They also have:
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92
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93 Reply-To: bug submitter, 123@emacsbugs.donarmstrong.com
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94
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95 ** To not get acknowledgement mail from the tracker,
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96 add an "X-Debbugs-No-Ack:" header (with any value). If you use Gnus,
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97 you can add an element to gnus-posting-styles to do this automatically, eg:
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98
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99 ("gnu-emacs\\(-pretest\\)?-bug"
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100 ("X-Debbugs-No-Ack" "yes"))
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101
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102 (adjust the regexp according to the name you use for the bug lists)
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103
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104 ** To record a bug in the tracker without sending mail to the bug list.
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105 This can be useful to make a note of something discussed on
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106 emacs-devel that needs fixing. In other words, this can be the
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107 equivalent of adding something to FOR-RELEASE.
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108
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109 To: quiet@emacsbugs.donarmstrong.com
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110 [headers end]
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111 Package: emacs
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112 Version: 23.0.60
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113 Severity: minor
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114
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115 Remember to fix FOO, as discussed on emacs-devel at http://... .
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116
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117 ** Not interested in tracker control messages (tags being set, etc)?
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118 Discard mails matching:
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119
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120 ^X-Emacs-PR-Message: transcript
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121
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122 When you close a bug, you get a message matching:
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123
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124 ^X-Emacs-PR-Message: closed
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125
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126 ** How to avoid multiple copies of mails.
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127 When you reply to a bug, respect the Reply-To address, ie send mail
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128 only to the submitter address and the numbered bug address. Do not
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129 send mail direct to bug-gnu-emacs or emacs-pretest-bug unless you are
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130 reporting a new bug.
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131
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132 ** To close bug #123 (for example), send mail
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133
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134 To: 123-done@emacsbugs.donarmstrong.com
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135
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136 with a brief explanation in the body as to why the bug was closed.
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137
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138 ** Setting bug parameters.
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139 There are two ways to set the parameters of bugs in the database
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140 (tags, severity level, etc). When you report a new bug, you can
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141 provide a "pseudo-header" at the start of the report, eg:
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142
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143 Package: emacs
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144 Version: 23.0.60
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145 Severity: minor
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146
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147 Optionally, add a sub-package, eg Package: emacs,calendar.
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148 This can include tags. Some things (e.g. submitter) don't seem to
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149 work here.
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150
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151 Otherwise, send mail to the control server, control@emacsbugs.donarmstrong.com.
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152 At the start of the message body, supply the desired commands, one per
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153 line:
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154
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155 command bug-number [arguments]
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156 ...
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157 quit|stop|thank|thanks|thankyou|thank you
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158
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159 The control server ignores anything after the last line above. So you
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160 can place control commands at the beginning of a reply to a bug
96506
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161 report, and Bcc: the control server (note the commands have no effect
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162 if you just send them to the bug-report number). Bcc: is better than Cc:
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163 in case people use Reply-to-All in response.
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164
96482
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165 Some useful control commands:
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166
33f362ef6010 *** empty log message ***
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167 *** To reopen a closed bug:
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168 reopen 123
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169
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170 *** Bugs can be tagged in various ways (eg wontfix, patch, etc).
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171 The available tags are:
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172 patch wontfix moreinfo unreproducible fixed notabug
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173 Note that the list at http://emacsbugs.donarmstrong.com/Developer#tags
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174 is incorrect, at least for Emacs.
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175 The list of tags can be prefixed with +, - or =, meaning to add (the
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176 default), remove, or reset the tags. E.g.:
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f93f13f7bef5 New file.
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177
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178 tags 123 + wontfix
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179
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180 *** To merge bugs:
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181 Eg when bad replies create a bunch of new bugs for the same report.
97989
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182 Bugs must all be in the same state (e.g. same package(s) and severity),
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183 but need not have the same tags (tags are merged). E.g.:
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184
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185 merge 123 124 125 ...
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186
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187 Note that merging does not affect titles. In particular, a "retitle"
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188 of merged bugs only affects individual bugs, not all of them.
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189
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190 *** Forcing a merge:
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191 Like `merge', but bugs need not be in the same state. The packages
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192 must still match though. The first one listed is the master. E.g.:
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193
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194 forcemerge 123 124 125 ...
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195
100191
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196 Note: you cannot merge with an archived bug - you must unarchive it first.
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197
97713
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198 *** To unmerge bugs:
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199 To disconnect a bug from all bugs it is merged with:
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200
5f641e3c827d *** empty log message ***
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201 unmerge 123
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202
5f641e3c827d *** empty log message ***
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203 This command accepts only one bug number.
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204
98523
2bd72d98abe8 Mention cloning.
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205 *** To clone bugs:
2bd72d98abe8 Mention cloning.
Glenn Morris <rgm@gnu.org>
parents: 98513
diff changeset
206 Useful when one report refers to more than one bug.
2bd72d98abe8 Mention cloning.
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207
2bd72d98abe8 Mention cloning.
Glenn Morris <rgm@gnu.org>
parents: 98513
diff changeset
208 clone 123 -1 [-2 ...]
2bd72d98abe8 Mention cloning.
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parents: 98513
diff changeset
209 retitle -1 second bug
2bd72d98abe8 Mention cloning.
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parents: 98513
diff changeset
210 retitle -2 third bug
2bd72d98abe8 Mention cloning.
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211
2bd72d98abe8 Mention cloning.
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diff changeset
212 The negative numbers provide a way to refer to the cloned bugs (which
2bd72d98abe8 Mention cloning.
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diff changeset
213 will be assigned proper numbers).
2bd72d98abe8 Mention cloning.
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214
101763
9268e7d84955 Can't clone a merged bug.
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215 NB you cannot clone a merged bug. You'd think that trying to do so
9268e7d84955 Can't clone a merged bug.
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diff changeset
216 would just give you an unmerged copy of the specified bug number, but no:
9268e7d84955 Can't clone a merged bug.
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217
9268e7d84955 Can't clone a merged bug.
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218 http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=474742
9268e7d84955 Can't clone a merged bug.
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219
9268e7d84955 Can't clone a merged bug.
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220 You must unmerge, clone, then re-merge.
9268e7d84955 Can't clone a merged bug.
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221
96482
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222 *** To set severity:
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223 severity 123 critical|grave|serious|important|normal|minor|wishlist
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224
c859b77bcd7f *** empty log message ***
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225 See http://emacsbugs.donarmstrong.com/Developer#severities for the meanings.
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226
97931
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227 *** To set the owner of a bug:
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228 owner 123 A Hacker <none@example.com>
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229
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230 The shorthand `!' means your own address.
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231
97931
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232 *** To remove the owner of a bug:
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233 noowner 123
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234
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235 *** To mark a bug as fixed in a particular version:
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236 fixed 123 23.0.60
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237
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238 *** To remove a "fixed" mark:
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239 notfixed 123 23.0.60
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240
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241 ** To remove spam from the tracker, move it to the `spam' pseudo-package:
33f362ef6010 *** empty log message ***
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diff changeset
242 reassign 123 spam
97753
dc98fbae8129 Add retitle, submitter.
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parents: 97713
diff changeset
243
dc98fbae8129 Add retitle, submitter.
Glenn Morris <rgm@gnu.org>
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diff changeset
244 ** To change the title of a bug:
dc98fbae8129 Add retitle, submitter.
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diff changeset
245 retitle 123 Some New Title
dc98fbae8129 Add retitle, submitter.
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246
dc98fbae8129 Add retitle, submitter.
Glenn Morris <rgm@gnu.org>
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diff changeset
247 ** To change the submitter address:
dc98fbae8129 Add retitle, submitter.
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diff changeset
248 submitter 123 none@example.com
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249
cb78e0393bd9 *** empty log message ***
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250 Note that it does not seem to work to specify "Submitter:" in the
cb78e0393bd9 *** empty log message ***
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251 pseudo-header when first reporting a bug.
100967
2897f8b17f00 Mention archiving.
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252
2897f8b17f00 Mention archiving.
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diff changeset
253 ** How does archiving work?
2897f8b17f00 Mention archiving.
Glenn Morris <rgm@gnu.org>
parents: 100191
diff changeset
254 You can still send mail to a bug after it is closed. After 28 days with
2897f8b17f00 Mention archiving.
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parents: 100191
diff changeset
255 no activity, the bug is archived, at which point no more changes can
2897f8b17f00 Mention archiving.
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diff changeset
256 be made. If you try to send mail to the bug after that (or merge with
2897f8b17f00 Mention archiving.
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diff changeset
257 it), it will be rejected. To make any changes, you must unarchive it first:
2897f8b17f00 Mention archiving.
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parents: 100191
diff changeset
258
2897f8b17f00 Mention archiving.
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parents: 100191
diff changeset
259 unarchive 123
2897f8b17f00 Mention archiving.
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diff changeset
260
2897f8b17f00 Mention archiving.
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diff changeset
261 The bug will be re-archived after the next 28 day period of no activity.
101312
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
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parents: 101299
diff changeset
262
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
Glenn Morris <rgm@gnu.org>
parents: 101299
diff changeset
263 ** The web-page with the list of bugs is slow to load
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
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264
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
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diff changeset
265 It's a function of the number of displayed bugs. You can speed things
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
Glenn Morris <rgm@gnu.org>
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diff changeset
266 up by only looking at the newest 100 bugs:
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
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parents: 101299
diff changeset
267
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parents: 101299
diff changeset
268 http://emacsbugs.donarmstrong.com/cgi-bin/pkgreport.cgi?newest=100;package=emacs
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
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269
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
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diff changeset
270 The above page is accessible from the "Options" section at the end of
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
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diff changeset
271 the "main list of bugs" page. Select bugs "in package" = emacs;
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diff changeset
272 "newest bugs" = 100. (I have no idea how you get to that Options
9dea7f9ad305 Mention limiting number of bugs displayed on web-page.
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parents: 101299
diff changeset
273 section without having to go through the bug list page first...)
101597
fb07b238e55a Update message-dont-reply-to-names section.
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diff changeset
274
fb07b238e55a Update message-dont-reply-to-names section.
Glenn Morris <rgm@gnu.org>
parents: 101512
diff changeset
275 ** Mails to the bug tracker disappear
fb07b238e55a Update message-dont-reply-to-names section.
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parents: 101512
diff changeset
276
fb07b238e55a Update message-dont-reply-to-names section.
Glenn Morris <rgm@gnu.org>
parents: 101512
diff changeset
277 Apparently it has some kind of spam filter that sometimes silently
fb07b238e55a Update message-dont-reply-to-names section.
Glenn Morris <rgm@gnu.org>
parents: 101512
diff changeset
278 discards valid mails. Adding a subject (pointless in control messages)
fb07b238e55a Update message-dont-reply-to-names section.
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parents: 101512
diff changeset
279 may help.
101949
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diff changeset
280
102558
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
281 ** ChangeLog issues
47e37f294247 Mention some ChangeLog issues.
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parents: 102276
diff changeset
282
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
283 *** When you fix a bug, it can be helpful to put the bug number in the
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
284 ChangeLog entry, for example:
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
285
47e37f294247 Mention some ChangeLog issues.
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parents: 102276
diff changeset
286 * foo.el (foofunc): Fix the `foo' case. (Bug#123)
47e37f294247 Mention some ChangeLog issues.
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parents: 102276
diff changeset
287
47e37f294247 Mention some ChangeLog issues.
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parents: 102276
diff changeset
288 Then the relevant bug can be found for easy reference. If it's an
47e37f294247 Mention some ChangeLog issues.
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parents: 102276
diff changeset
289 obvious fix (e.g. a typo), there's no need to clutter the log with the
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
290 bug number.
47e37f294247 Mention some ChangeLog issues.
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parents: 102276
diff changeset
291
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
292 Similarly, when you close a bug, it can be helpful to include the
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
293 relevant ChangeLog entry in the message to the bug tracker, so people
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
294 can see eaxctly what the fix was.
47e37f294247 Mention some ChangeLog issues.
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diff changeset
295
47e37f294247 Mention some ChangeLog issues.
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parents: 102276
diff changeset
296 *** bug-reference-mode
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diff changeset
297
47e37f294247 Mention some ChangeLog issues.
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diff changeset
298 Activate `bug-reference-mode' in ChangeLogs to get clickable links to
47e37f294247 Mention some ChangeLog issues.
Glenn Morris <rgm@gnu.org>
parents: 102276
diff changeset
299 the bug web-pages.
47e37f294247 Mention some ChangeLog issues.
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diff changeset
300
101949
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diff changeset
301 ** Gnus-specific voodoo
3d4ab04238a6 Add some gnus stuff from emacs-devel.
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parents: 101763
diff changeset
302
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
diff changeset
303 *** Put point on a bug-number and try: M-x gnus-read-ephemeral-emacs-bug-group
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
diff changeset
304
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
diff changeset
305 *** If the above is not available:
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
diff changeset
306 (add-hook 'gnus-article-mode-hook
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
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307 (lambda ()
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
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308 (setq bug-reference-url-format
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
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309 "http://emacsbugs.donarmstrong.com/cgi-bin/bugreport.cgi?bug=%s")
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
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310 (bug-reference-mode 1)))
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
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311
3d4ab04238a6 Add some gnus stuff from emacs-devel.
Glenn Morris <rgm@gnu.org>
parents: 101763
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312 and you can click on the bug number in the subject header.