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annotate DOCS/bugreports.html @ 4986:eb57973314ae
common includes moved to private vd_internal.h
| author | arpi |
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| date | Thu, 07 Mar 2002 20:43:17 +0000 |
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| 1612 | 14 |
| 1682 | 15 <P><B><A NAME=C>Appendix C - How to report bugs</A></B></P> |
| 1612 | 16 |
| 1682 | 17 <P><B>How to report bugs?</B></P> |
| 18 | |
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19 <P>First, try the latest CVS, maybe your bug is already fixed. CVS download |
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20 instructions (easy) can be found on our homepage.</P> |
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22 <P>If it didn't help: read <A HREF="documentation.html#D">Appendix D</A>, and other docs. If your problem isn't |
| 1682 | 23 known or isn't solved by our instructions, then report the bug:</P> |
| 1612 | 24 |
| 1682 | 25 <P><B>Where?</B></P> |
| 1612 | 26 |
| 1682 | 27 <P>Subscribe to the mplayer-users mailing list:<BR> |
| 2130 | 28 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR> |
| 1682 | 29 and send your bugreport to:<BR> |
| 4058 | 30 <A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A><BR> |
| 1682 | 31 We won't CC: so please subscribe!!!</P> |
| 32 | |
| 33 <P>Don't send bugreports private, directly to author's address!!! | |
| 1612 | 34 We are working together on code, so everyone is interested in it. |
| 35 BTW many times other users know the solution (system config probs, | |
| 36 bad drivers etc), even when we think it's a bug in our code. | |
| 1682 | 37 The language of this list is ENGLISH!</P> |
| 1612 | 38 |
| 1682 | 39 <P>Please describe your problem in details, examples etc, and don't |
| 40 forget to include these:</P> | |
| 1612 | 41 |
| 1682 | 42 <P><B>What?</B></P> |
| 43 | |
| 44 <P><B><I>1. The system info what we always want:</I></B></P> | |
| 1612 | 45 |
| 1682 | 46 <UL> |
| 47 <LI>linux distribution<BR> | |
| 48 examples:<UL> | |
| 49 <LI>RedHat 7.1 | |
| 50 <LI>Slackware 7.0 + devel packs from 7.1 ...</UL> | |
| 51 <LI>kernel version:<BR> | |
| 52 <CODE>uname -a</CODE> | |
| 53 <LI>libc version:<BR> | |
| 54 <CODE>ls -l /lib/libc[.-]*</CODE> | |
| 55 <LI>X version:<BR> | |
| 56 <CODE>X -version</CODE> | |
| 57 <LI>gcc and ld version:<BR> | |
| 58 <CODE>gcc -v<BR> | |
| 59 ld -v</CODE> | |
| 60 <LI>binutils version:<BR> | |
| 61 <CODE>as --version</CODE> | |
| 62 </UL> | |
| 63 | |
| 64 <P><B><I>2. Hardware & drivers:</I></B></P> | |
| 1612 | 65 |
| 1682 | 66 <UL> |
| 67 <LI>CPU info:<BR> | |
| 68 <CODE>cat /proc/cpuinfo</CODE> | |
| 69 <LI>video card manufacturer and model<BR> | |
| 70 examples:<BR><UL> | |
| 71 <LI>ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM | |
| 72 <LI>Matrox G400 DH 32MB SGRAM</UL> | |
| 73 <LI>video driver type&version<BR> | |
| 74 examples:<UL> | |
| 75 <LI>X built-in driver | |
| 76 <LI>nvidia 0.9.623 | |
| 77 <LI>Utah-GLX CVS 2001-02-17 | |
| 78 <LI>DRI from X 4.0.3</UL> | |
| 79 <LI>sound card type & driver<BR> | |
| 80 examples:<BR><UL> | |
| 81 <LI>Creative SBLive! Gold with OSS driver from oss.creative.com | |
| 82 <LI>Creative SB16 with OSS drivers of kernel | |
| 83 <LI>GUS PnP with ALSA OSS emulation</UL> | |
| 84 <LI>if you are unsure, attach output of lspci -v | |
| 85 </UL> | |
| 1612 | 86 |
| 1682 | 87 <P><B>For compiling problems/errors</B></P> |
| 88 | |
| 3326 | 89 <P><B><I>3. these files:</I></B></P> |
| 3011 | 90 <UL><LI>configure.log |
| 91 <LI>config.h | |
| 1682 | 92 <LI>config.mak |
| 93 <LI>libvo/config.mak | |
| 94 </UL> | |
| 95 | |
| 96 <P><B>For playback problems:</B></P> | |
| 97 | |
| 98 <P><B><I>3. Output of mplayer at verbose level 1 (-v)</I></B></P> | |
| 99 <P><CODE> mplayer -v [options] filename &> mplayer.log</CODE></P> | |
| 1612 | 100 |
| 1682 | 101 <P><B><I>4. If the problem is specific to one or a few files, |
| 102 then please upload that file to:</I></B></P> | |
| 103 <P><CODE> ftp://mplayerhq.hu/MPlayer/incoming/</CODE></P> | |
| 1868 | 104 Also upload a small .txt file with the same name as your file, |
| 105 describing the problem!<BR> | |
| 1612 | 106 Usually first 1-5 MB of the file is enough to reproduce |
| 107 the problem, but first you should try it: | |
| 1682 | 108 <P><CODE> dd if=yourfile of=smallfile bs=1k count=1024</CODE></P> |
| 1612 | 109 (it will cut first 1MB of 'yourfile' and save to 'smallfile') |
| 110 Then try again on this small file, and if bug still exists | |
| 1868 | 111 then it's enough to upload this small file.<BR> |
| 1612 | 112 NEVER send such files via mail! Upload it, and send only |
| 113 the path/filename of the file on the FTP. | |
| 114 If the file is accessible on the net, then sending the | |
| 115 _exact_ URL is enough! | |
| 116 | |
| 1682 | 117 <P><B><I>5. For crashes (segfault, SIGILL, signal 4 etc):</I></B></P> |
| 1612 | 118 |
| 1682 | 119 <P><I>If you have coredump of the crash, see 5.a, else see 5.b:</I></P> |
| 1612 | 120 |
| 1682 | 121 <P><B><I>5.a: Please print us coredump (if it was created).</I></B></P> |
| 122 | |
| 123 <P>Howto: | |
| 124 please create following command file:</P> | |
| 1612 | 125 |
| 1682 | 126 <P><CODE>disass $eip-32 $eip+32<BR> |
| 127 printf "eax=%08lX\n",$eax<BR> | |
| 128 printf "ebx=%08lX\n",$ebx<BR> | |
| 129 printf "ecx=%08lX\n",$ecx<BR> | |
| 130 printf "edx=%08lX\n",$edx<BR> | |
| 131 printf "esp=%08lX\n",$esp<BR> | |
| 132 printf "ebp=%08lX\n",$ebp<BR> | |
| 133 printf "edi=%08lX\n",$edi<BR> | |
| 134 printf "esi=%08lX\n",$esi<BR> | |
| 135 </CODE></P> | |
| 1612 | 136 |
| 1682 | 137 <P>Then simply execute following command line:</P> |
| 138 <P> <CODE>gdb mplayer --core=core -batch --command=command_file >mplayer.bug</CODE></P> | |
| 1612 | 139 |
| 1682 | 140 <P><B><I>5.b.: run MPlayer in gdb:</I></B></P> |
| 1868 | 141 <P>Re-compile mplayer with debugging code enabled:<BR> |
| 142 ./configure --enable-debug<BR> | |
| 143 make | |
| 144 </P> | |
| 1682 | 145 <P>[at root/user shell prompt:]<BR> |
| 146 <CODE># gdb mplayer</CODE><BR> | |
| 147 [at gdb prompt:]<BR> | |
| 148 <CODE>> run -v [options-to-mplayer] filename</CODE><BR> | |
| 149 ... (wait until it will crash)<BR> | |
| 150 <CODE>> bt</CODE><BR> | |
| 151 <CODE>> disass $eip-32 $eip+32</CODE><BR> | |
| 1612 | 152 Send us the full output of the above things! |
| 1682 | 153 </P> |
| 1612 | 154 |
| 1682 | 155 <P><B>In general:</B></P> |
| 1612 | 156 |
| 1682 | 157 <P>If something is big (logs etc) then it's better to upload to the ftp |
| 158 (gzipped), and include only path/filename in the bugreport!</P> | |
| 159 | |
| 3286 | 160 <P><B>I know what am I doing...</B></P> |
| 3228 | 161 |
| 162 <P>If you created a proper bugreport following the above steps, and you are | |
| 163 sure it's mplayer bug, not compiler's problem or broken file, you've already | |
| 164 readed through docs and you didn't find the solution, your sound drivers are ok, | |
| 165 then you may want to subscribe to the mplayer-advusers list and send your | |
| 166 bugreport there to get better and faster answer. But BE WARNED: if you post | |
| 167 newbie or rtfm-type questions there, you'll be immediatelly banned, instead or | |
| 168 getting answered!!! So don't flame us, subscribe -advusers only if you really | |
| 169 know what are you doing and you feel you as advanced mplayer user or developer. | |
| 170 (and about how to subscribe: find it out! if you're really an advanced user, | |
| 171 it shouldn't be a problem for you...) | |
| 172 </P> | |
| 173 | |
| 1612 | 174 </BODY> |
| 175 </HTML> |