Mercurial > mplayer.hg
annotate DOCS/bugreports.html @ 5177:fc5f42c4d088
status numbers changed to fit our detection order
author | arpi |
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date | Mon, 18 Mar 2002 01:52:51 +0000 |
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6 {font-family : Verdana, Arial, Helvetica, sans-serif; |
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7 font-size : 14px;} |
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8 </STYLE> |
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13 <FONT CLASS="text"> |
1612 | 14 |
1682 | 15 <P><B><A NAME=C>Appendix C - How to report bugs</A></B></P> |
1612 | 16 |
1682 | 17 <P><B>How to report bugs?</B></P> |
18 | |
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19 <P>First, try the latest CVS, maybe your bug is already fixed. CVS download |
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20 instructions (easy) can be found on our homepage.</P> |
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21 |
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22 <P>If it didn't help: read <A HREF="documentation.html#D">Appendix D</A>, and other docs. If your problem isn't |
1682 | 23 known or isn't solved by our instructions, then report the bug:</P> |
1612 | 24 |
1682 | 25 <P><B>Where?</B></P> |
1612 | 26 |
1682 | 27 <P>Subscribe to the mplayer-users mailing list:<BR> |
2130 | 28 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR> |
1682 | 29 and send your bugreport to:<BR> |
4058 | 30 <A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A><BR> |
1682 | 31 We won't CC: so please subscribe!!!</P> |
32 | |
33 <P>Don't send bugreports private, directly to author's address!!! | |
1612 | 34 We are working together on code, so everyone is interested in it. |
35 BTW many times other users know the solution (system config probs, | |
36 bad drivers etc), even when we think it's a bug in our code. | |
1682 | 37 The language of this list is ENGLISH!</P> |
1612 | 38 |
1682 | 39 <P>Please describe your problem in details, examples etc, and don't |
40 forget to include these:</P> | |
1612 | 41 |
1682 | 42 <P><B>What?</B></P> |
43 | |
44 <P><B><I>1. The system info what we always want:</I></B></P> | |
1612 | 45 |
1682 | 46 <UL> |
47 <LI>linux distribution<BR> | |
48 examples:<UL> | |
49 <LI>RedHat 7.1 | |
50 <LI>Slackware 7.0 + devel packs from 7.1 ...</UL> | |
51 <LI>kernel version:<BR> | |
52 <CODE>uname -a</CODE> | |
53 <LI>libc version:<BR> | |
54 <CODE>ls -l /lib/libc[.-]*</CODE> | |
55 <LI>X version:<BR> | |
56 <CODE>X -version</CODE> | |
57 <LI>gcc and ld version:<BR> | |
58 <CODE>gcc -v<BR> | |
59 ld -v</CODE> | |
60 <LI>binutils version:<BR> | |
61 <CODE>as --version</CODE> | |
62 </UL> | |
63 | |
64 <P><B><I>2. Hardware & drivers:</I></B></P> | |
1612 | 65 |
1682 | 66 <UL> |
67 <LI>CPU info:<BR> | |
68 <CODE>cat /proc/cpuinfo</CODE> | |
69 <LI>video card manufacturer and model<BR> | |
70 examples:<BR><UL> | |
71 <LI>ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM | |
72 <LI>Matrox G400 DH 32MB SGRAM</UL> | |
73 <LI>video driver type&version<BR> | |
74 examples:<UL> | |
75 <LI>X built-in driver | |
76 <LI>nvidia 0.9.623 | |
77 <LI>Utah-GLX CVS 2001-02-17 | |
78 <LI>DRI from X 4.0.3</UL> | |
79 <LI>sound card type & driver<BR> | |
80 examples:<BR><UL> | |
81 <LI>Creative SBLive! Gold with OSS driver from oss.creative.com | |
82 <LI>Creative SB16 with OSS drivers of kernel | |
83 <LI>GUS PnP with ALSA OSS emulation</UL> | |
84 <LI>if you are unsure, attach output of lspci -v | |
85 </UL> | |
1612 | 86 |
1682 | 87 <P><B>For compiling problems/errors</B></P> |
88 | |
3326 | 89 <P><B><I>3. these files:</I></B></P> |
3011 | 90 <UL><LI>configure.log |
91 <LI>config.h | |
1682 | 92 <LI>config.mak |
93 <LI>libvo/config.mak | |
94 </UL> | |
95 | |
96 <P><B>For playback problems:</B></P> | |
97 | |
98 <P><B><I>3. Output of mplayer at verbose level 1 (-v)</I></B></P> | |
99 <P><CODE> mplayer -v [options] filename &> mplayer.log</CODE></P> | |
1612 | 100 |
1682 | 101 <P><B><I>4. If the problem is specific to one or a few files, |
102 then please upload that file to:</I></B></P> | |
103 <P><CODE> ftp://mplayerhq.hu/MPlayer/incoming/</CODE></P> | |
5108 | 104 Also upload a small .txt file with the same name as your file (+ .txt extension), |
105 containing problem description, mplayer -v file output, and your email address!<BR> | |
1612 | 106 Usually first 1-5 MB of the file is enough to reproduce |
107 the problem, but first you should try it: | |
5108 | 108 <P><CODE> dd if=yourfile of=smallfile bs=1024k count=5</CODE></P> |
109 (it will cut first 5 MB of 'yourfile' and save to 'smallfile') | |
1612 | 110 Then try again on this small file, and if bug still exists |
1868 | 111 then it's enough to upload this small file.<BR> |
1612 | 112 NEVER send such files via mail! Upload it, and send only |
113 the path/filename of the file on the FTP. | |
114 If the file is accessible on the net, then sending the | |
115 _exact_ URL is enough! | |
116 | |
1682 | 117 <P><B><I>5. For crashes (segfault, SIGILL, signal 4 etc):</I></B></P> |
1612 | 118 |
1682 | 119 <P><I>If you have coredump of the crash, see 5.a, else see 5.b:</I></P> |
1612 | 120 |
1682 | 121 <P><B><I>5.a: Please print us coredump (if it was created).</I></B></P> |
122 | |
123 <P>Howto: | |
124 please create following command file:</P> | |
1612 | 125 |
1682 | 126 <P><CODE>disass $eip-32 $eip+32<BR> |
127 printf "eax=%08lX\n",$eax<BR> | |
128 printf "ebx=%08lX\n",$ebx<BR> | |
129 printf "ecx=%08lX\n",$ecx<BR> | |
130 printf "edx=%08lX\n",$edx<BR> | |
131 printf "esp=%08lX\n",$esp<BR> | |
132 printf "ebp=%08lX\n",$ebp<BR> | |
133 printf "edi=%08lX\n",$edi<BR> | |
134 printf "esi=%08lX\n",$esi<BR> | |
135 </CODE></P> | |
1612 | 136 |
1682 | 137 <P>Then simply execute following command line:</P> |
138 <P> <CODE>gdb mplayer --core=core -batch --command=command_file >mplayer.bug</CODE></P> | |
1612 | 139 |
1682 | 140 <P><B><I>5.b.: run MPlayer in gdb:</I></B></P> |
1868 | 141 <P>Re-compile mplayer with debugging code enabled:<BR> |
142 ./configure --enable-debug<BR> | |
143 make | |
144 </P> | |
1682 | 145 <P>[at root/user shell prompt:]<BR> |
146 <CODE># gdb mplayer</CODE><BR> | |
147 [at gdb prompt:]<BR> | |
148 <CODE>> run -v [options-to-mplayer] filename</CODE><BR> | |
149 ... (wait until it will crash)<BR> | |
150 <CODE>> bt</CODE><BR> | |
151 <CODE>> disass $eip-32 $eip+32</CODE><BR> | |
1612 | 152 Send us the full output of the above things! |
1682 | 153 </P> |
1612 | 154 |
1682 | 155 <P><B>In general:</B></P> |
1612 | 156 |
1682 | 157 <P>If something is big (logs etc) then it's better to upload to the ftp |
158 (gzipped), and include only path/filename in the bugreport!</P> | |
159 | |
3286 | 160 <P><B>I know what am I doing...</B></P> |
3228 | 161 |
162 <P>If you created a proper bugreport following the above steps, and you are | |
163 sure it's mplayer bug, not compiler's problem or broken file, you've already | |
164 readed through docs and you didn't find the solution, your sound drivers are ok, | |
165 then you may want to subscribe to the mplayer-advusers list and send your | |
166 bugreport there to get better and faster answer. But BE WARNED: if you post | |
167 newbie or rtfm-type questions there, you'll be immediatelly banned, instead or | |
168 getting answered!!! So don't flame us, subscribe -advusers only if you really | |
169 know what are you doing and you feel you as advanced mplayer user or developer. | |
170 (and about how to subscribe: find it out! if you're really an advanced user, | |
171 it shouldn't be a problem for you...) | |
172 </P> | |
173 | |
1612 | 174 </BODY> |
175 </HTML> |