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author gabucino
date Tue, 21 Aug 2001 21:01:54 +0000
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1 <HTML>
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3 <BODY>
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5 <PRE>
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7 <A NAME=C>Appendix C - How to report bugs
8
9 How to report bugs?
10 ~~~~~~~~~~~~~~~~~~~
11 First read DOCS/BUGS, and other docs. If your problem isn't
12 known or isn't solved by our instructions, then report the bug:
13
14 Where?
15 ======
16 Subscribe to the mplayer-users mailing list:
17 http://lists.sourceforge.net/lists/listinfo/mplayer-users
18 and send your bugreport to:
19 mplayer-users@lists.sourceforge.net
20 We won't CC: so please subscribe!!!
21
22 Don't send bugreports private, directly to author's address!!!
23 We are working together on code, so everyone is interested in it.
24 BTW many times other users know the solution (system config probs,
25 bad drivers etc), even when we think it's a bug in our code.
26 The language of this list is ENGLISH !
27
28 Please describe your problem in details, examples etc, and don't
29 forget to include these:
30
31 What?
32 =====
33
34 1. The system info what we always want:
35 - linux distribution
36 examples:
37 RedHat 7.1
38 Slackware 7.0 + devel packs from 7.1 ...
39 - kernel version:
40 uname -a
41 - libc version:
42 ls -l /lib/libc[.-]*
43 - X version:
44 X -version
45 - gcc and ld version:
46 gcc -v
47 ld -v
48 - binutils version:
49 as --version
50
51 2. Hardware & drivers:
52 - CPU info:
53 cat /proc/cpuinfo
54 - video card manufacturer and model
55 examples:
56 ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM
57 Matrox G400 DH 32MB SGRAM
58 - video driver type&version
59 examples:
60 X built-in driver
61 nvidia 0.9.623
62 Utah-GLX CVS 2001-02-17
63 DRI from X 4.0.3
64 - sound card type & driver
65 examples:
66 Creative SBLive! Gold with OSS driver from oss.creative.com
67 Creative SB16 with OSS drivers of kernel
68 GUS PnP with ALSA OSS emulation
69 - if you are unsure, attach output of lspci -v
70
71 For compiling problems/errors:
72 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
73 3. output of configure/make:
74 make distclean
75 ./configure &>config.log
76 ./make &>make.log
77 4. these files:
78 config.h
79 config.mak
80 libvo/config.mak
81
82 For playback problems:
83 ~~~~~~~~~~~~~~~~~~~~~~
84 3. Output of mplayer at verbose level 1 (-v)
85 mplayer -v [options] filename &> mplayer.log
86
87 4. If the problem is specific to one or a few files,
88 then please upload that file to:
89 ftp://mplayerhq.hu/MPlayer/incoming/
90 Usually first 1-5 MB of the file is enough to reproduce
91 the problem, but first you should try it:
92 dd if=yourfile of=smallfile bs=1k count=1024
93 (it will cut first 1MB of 'yourfile' and save to 'smallfile')
94 Then try again on this small file, and if bug still exists
95 then it's enough to upload this small file.
96 NEVER send such files via mail! Upload it, and send only
97 the path/filename of the file on the FTP.
98 If the file is accessible on the net, then sending the
99 _exact_ URL is enough!
100
101 5. For crashes (segfault, SIGILL, signal 4 etc):
102
103 If you have coredump of the crash, see 5.a, else see 5.b:
104
105 5.a: Please print us coredump (if it was created).
106 Howto:
107 please create following command file:
108
109 disass $eip-32 $eip+32
110 printf "eax=%08lX\n",$eax
111 printf "ebx=%08lX\n",$ebx
112 printf "ecx=%08lX\n",$ecx
113 printf "edx=%08lX\n",$edx
114 printf "esp=%08lX\n",$esp
115 printf "ebp=%08lX\n",$ebp
116 printf "edi=%08lX\n",$edi
117 printf "esi=%08lX\n",$esi
118
119 Then simply execute following command line:
120 gdb mplayer --core=core -batch --command=command_file >mplayer.bug
121
122 5.b.: run <B>MPlayer</B> in gdb:
123 [at root/user shell prompt:]
124 # gdb mplayer
125 [at gdb prompt:]
126 > run -v [options-to-mplayer] filename
127 ... (wait until it will crash)
128 > bt
129 > disass $eip-32 $eip+32
130 Send us the full output of the above things!
131
132 In general:
133 ~~~~~~~~~~~
134 If something is big (logs etc) then it's better to upload to the ftp
135 (gzipped), and include only path/filename in the bugreport!
136
137 </PRE>
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139 </BODY>
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141 </HTML>