comparison DOCS/BUGREPORTS @ 669:b369366d51ca

How to send a quality bugreport

669:b369366d51ca

How to report bugs?
~~~~~~~~~~~~~~~~~~~
First read DOCS/BUGS, and other docs. If your problem isn't
known or isn't solved by our instructions, then report the bug:

Where?
======
Subscribe to the mplayer-users mailing list:
   http://lists.sourceforge.net/lists/listinfo/mplayer-users
and send your bugreport to:
   [e-mail]
We won't CC: so please subscribe!!!

Don't send bugreports private, directly to author's address!!!
We are working together on code, so everyone is interested in it.
Btw many times other users know the solution (system config probs,
bad drivers etc), even when we think it's a bug in our code.

Please describe your problem in details, examples etc, and don't
forget to include these:

What?
=====

1. The system info what we always want:
- linux distribution
  for example: RedHat 7.1 / Slackware 7.0 + devel packs from 7.1 ...
- kernel version:
  uname -a
- libc version:
  ls -l /lib/libc[.-]*
- X version (you should know that)
- gcc and ld version:
  gcc -v
  ld -v

2. Hardware & drivers:
- CPU info:
  cat /proc/cpuinfo
- video card manufacturer and model
  examples:
    ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM
    Matrox G400 DH 32MB SGRAM
- video driver type&version
  examples:
    X built-in driver
    nvidia 0.9.623
    Utah-GLX CVS 2001-02-17
    DRI from X 4.0.3
- sound card type & driver
  examples:
    Creative SBLive! Gold with OSS driver from oss.creative.com
    Creative SB16 with OSS drivers of kernel
    GUS PnP with ALSA OSS emulation
- if you are unsure, attach output of lspci -v

For compiling problems/errors:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
3. output of configure/make:
     make distclean
     ./configure &>config.log
     ./make &>make.log
4. these files:
     config.h
     config.mak
     libvo/config.mak

For playback problems:
~~~~~~~~~~~~~~~~~~~~~~
3. Output of mplayer at verbose level 1 (-v)
  mplayer -v [options] filename &> mplayer.log
  
4. If the problem is specific to one or a few files,
  then please upload that file to:
    ftp://thot.banki.hu/MPlayer/incoming/
  Usually first 1-5 MB of the file is enough to reproduce
  the problem, but first you should try it:
    dd if=yourfile of=smallfile bs=1k count=1024
  (it will cut first 1MB of 'yourfile' and save to 'smallfile')
  Then try again on this small file, and if bug still exists
  then it's enough to upload this small file.
  NEVER send such files via mail! Upload it, and send only
  the path/filename of the file on the FTP.
  If the file is accessible on the net, then sending the
  _exact_ URL is enough!
  
In general:
  If something is big (logs etc) then it's better to upload to the ftp
  (gzipped), and include only path/filename in the bugreport!