Mercurial > mplayer.hg
diff DOCS/bugreports.html @ 5237:99aee378e507
wording patch by Diego & Egger
| author | gabucino |
|---|---|
| date | Thu, 21 Mar 2002 06:32:13 +0000 |
| parents | f70791118f90 |
| children | 0ba8c5086d11 |
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--- a/DOCS/bugreports.html Thu Mar 21 06:05:14 2002 +0000 +++ b/DOCS/bugreports.html Thu Mar 21 06:32:13 2002 +0000 @@ -16,112 +16,125 @@ <P><B>How to report bugs?</B></P> -<P>First, try the latest CVS, maybe your bug is already fixed. CVS download -instructions (easy) can be found on our homepage.</P> +<P>First of all please try the latest CVS version of mplayer as your bug might +already be fixed there. CVS instructions can be found at the bottom of +<A HREF="http://www.mplayerhq.hu/homepage/dload.html">this page</A>.</P> -<P>If it didn't help: read <A HREF="documentation.html#D">Appendix D</A>, and other docs. If your problem isn't -known or isn't solved by our instructions, then report the bug:</P> +<P>If this did not help please refer to <A HREF="documentation.html#D">Appendix D</A> +and the rest of the documentation. If your problem is not known or not solvable by +our instructions, then please report the bug.</P> -<P><B>Where?</B></P> +<P><B>Where to report bugs?</B></P> <P>Subscribe to the mplayer-users mailing list:<BR> <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR> -and send your bugreport to:<BR> +and send your bug report to:<BR> <A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A><BR> -We won't CC: so please subscribe!!!</P> +Please note that we will not individually CC (carbon-copy) people so it is a good +idea to subscribe to actually receive your answer.</P> -<P>Don't send bugreports private, directly to author's address!!! -We are working together on code, so everyone is interested in it. -BTW many times other users know the solution (system config probs, -bad drivers etc), even when we think it's a bug in our code. -The language of this list is ENGLISH!</P> +<P>Please do not send bug reports privately to individual developers. This is +community work and thus there might be several people interested in it. +Also sometimes other users already experienced your troubles and have a +solution in hand how to circumvent a problem even if it is a bug in mplayer +code.<BR> +The language of this list is <strong>English</strong>.</P> -<P>Please describe your problem in details, examples etc, and don't -forget to include these:</P> +<P>Please describe your problem as detailed as possible with examples etc. +and do not forget to include this valuable information:</P> -<P><B>What?</B></P> +<P><B>What to report?</B></P> -<P><B><I>1. The system info what we always want:</I></B></P> +<P><B><I>System Information</I></B></P> <UL> -<LI>linux distribution<BR> -examples:<UL> - <LI>RedHat 7.1 - <LI>Slackware 7.0 + devel packs from 7.1 ...</UL> +<LI>Your Linux distribution or operating system e.g.: + <UL> + <LI>Red Hat 7.1 + <LI>Slackware 7.0 + devel packs from 7.1 ... + </UL> <LI>kernel version:<BR> <CODE>uname -a</CODE> <LI>libc version:<BR> <CODE>ls -l /lib/libc[.-]*</CODE> <LI>X version:<BR> <CODE>X -version</CODE> -<LI>gcc and ld version:<BR> +<LI>gcc and ld versions:<BR> <CODE>gcc -v<BR> ld -v</CODE> <LI>binutils version:<BR> <CODE>as --version</CODE> </UL> -<P><B><I>2. Hardware & drivers:</I></B></P> +<P><B><I>Hardware & drivers</I></B></P> <UL> -<LI>CPU info:<BR> +<LI>CPU info (this works on Linux only):<BR> <CODE>cat /proc/cpuinfo</CODE> -<LI>video card manufacturer and model<BR> - examples:<BR><UL> - <LI>ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM - <LI>Matrox G400 DH 32MB SGRAM</UL> -<LI>video driver type&version<BR> - examples:<UL> - <LI>X built-in driver - <LI>nvidia 0.9.623 - <LI>Utah-GLX CVS 2001-02-17 - <LI>DRI from X 4.0.3</UL> -<LI>sound card type & driver<BR> - examples:<BR><UL> - <LI>Creative SBLive! Gold with OSS driver from oss.creative.com - <LI>Creative SB16 with OSS drivers of kernel - <LI>GUS PnP with ALSA OSS emulation</UL> -<LI>if you are unsure, attach output of lspci -v +<LI>Video card manufacturer and model, e.g.:<BR> + <UL> + <LI>ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM + <LI>Matrox G400 DH 32MB SGRAM + </UL> +<LI>Video driver type & version, e.g.:<BR> + <UL> + <LI>X built-in driver + <LI>nVidia 0.9.623 + <LI>Utah-GLX CVS 2001-02-17 + <LI>DRI from X 4.0.3 + </UL> +<LI>Sound card type & driver, e.g.:<BR> + <UL> + <LI>Creative SBLive! Gold with OSS driver from oss.creative.com + <LI>Creative SB16 with kernel OSS drivers + <LI>GUS PnP with ALSA OSS emulation + </UL> +<LI>if in doubt include <CODE>lspci -vv</CODE> output on Linux systems </UL> -<P><B>For compiling problems/errors</B></P> +<P><B>For compilation problems/errors</B></P> -<P><B><I>3. these files:</I></B></P> +<P><B><I>Please include these files:</I></B></P> <UL><LI>configure.log <LI>config.h <LI>config.mak <LI>libvo/config.mak </UL> -<P><B>For playback problems:</B></P> +<P><B>For playback problems</B></P> -<P><B><I>3. Output of mplayer at verbose level 1 (-v)</I></B></P> +<P><B><I>Please include the output of mplayer at verbosity level 1</I></B></P> <P><CODE> mplayer -v [options] filename &> mplayer.log</CODE></P> - -<P><B><I>4. If the problem is specific to one or a few files, - then please upload that file to:</I></B></P> -<P><CODE> ftp://mplayerhq.hu/MPlayer/incoming/</CODE></P> - Also upload a small .txt file with the same name as your file (+ .txt extension), - containing problem description, mplayer -v file output, and your email address!<BR> - Usually first 1-5 MB of the file is enough to reproduce - the problem, but first you should try it: -<P><CODE> dd if=yourfile of=smallfile bs=1024k count=5</CODE></P> - (it will cut first 5 MB of 'yourfile' and save to 'smallfile') - Then try again on this small file, and if bug still exists - then it's enough to upload this small file.<BR> - NEVER send such files via mail! Upload it, and send only - the path/filename of the file on the FTP. - If the file is accessible on the net, then sending the - _exact_ URL is enough! + +<P>If your problem is specific to one or more files, then please upload the +offender(s) to:</P> + +<P> <A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">ftp://mplayerhq.hu/MPlayer/incoming/</A></P> + +<P>Also upload a small text file having the same base name as your file +with a .txt extension. Describe the problem you are having with the +particular file there and include your email address as well as the output +of mplayer at verbosity level 1.<BR> +Usually the first 1-5 MB of a file are enough to reproduce the problem, +but to be sure we ask you to: +<P><CODE> dd if=yourfile of=smallfile bs=1024k count=5</CODE></P> -<P><B><I>5. For crashes (segfault, SIGILL, signal 4 etc):</I></B></P> - -<P><I>If you have coredump of the crash, see 5.a, else see 5.b:</I></P> +<P>It will take the first five megabytes of <STRONG>'your-file'</STRONG> and +write it to <STRONG>'small-file'</STRONG>.<BR> +Then try again on this small file and if the bug still shows up +your sample is sufficient for us.<BR> +Please <STRONG>do not ever</STRONG> send such files via mail! Upload it, +and send only the path/filename of the file on the FTP-server.<BR> +If the file is accessible on the net, then sending the +<STRONG>exact</STRONG> URL is sufficient.</P> -<P><B><I>5.a: Please print us coredump (if it was created).</I></B></P> +<P><B><I>For crashes</I></B></P> + +<P><I>If you have a core dump of the crash continue reading the next paragraph, otherwise skip it.</I></P> -<P>Howto: -please create following command file:</P> +<P><B><I>How to extract meaningful information from a core dump</I></B></P> + +<P>Please create following command file:</P> <P><CODE>disass $eip-32 $eip+32<BR> printf "eax=%08lX\n",$eax<BR> @@ -134,41 +147,45 @@ printf "esi=%08lX\n",$esi<BR> </CODE></P> -<P>Then simply execute following command line:</P> -<P> <CODE>gdb mplayer --core=core -batch --command=command_file >mplayer.bug</CODE></P> +<P>Then simply execute the following on your command line:</P> +<P> <CODE>gdb mplayer --core=core -batch --command=command_file > mplayer.bug</CODE></P> + +<P><B><I>How to conserve information about a reproducible crash</I></B></P> +<P>Re-compile mplayer with debugging code enabled:</P> +<P><CODE> ./configure --enable-debug<BR> + make</CODE></P> +and then run mplayer within gdb using: +<P><CODE> gdb mplayer</CODE></P> -<P><B><I>5.b.: run MPlayer in gdb:</I></B></P> -<P>Re-compile mplayer with debugging code enabled:<BR> -./configure --enable-debug<BR> -make -</P> -<P>[at root/user shell prompt:]<BR> - <CODE># gdb mplayer</CODE><BR> -[at gdb prompt:]<BR> - <CODE>> run -v [options-to-mplayer] filename</CODE><BR> - ... (wait until it will crash)<BR> - <CODE>> bt</CODE><BR> - <CODE>> disass $eip-32 $eip+32</CODE><BR> -Send us the full output of the above things! -</P> +<P>You are now within gdb. Type:</P> +<P><CODE> run -v [options-to-mplayer] filename</code></P> +and reproduce your crash. As soon as you did it, gdb will +return you to the command line prompt where you have to enter +<P><CODE> bt<BR> + disass $eip-32 $eip+32</CODE></P> +and send the complete output to us. + +<P><B>General note</B></P> -<P><B>In general:</B></P> +<P>If something is quite big (logs for instance) then it is better to upload +it to the FTP-server in a compressed format (gzip and bzip preferred) and +include only the path and filename in your bug report.</P> -<P>If something is big (logs etc) then it's better to upload to the ftp -(gzipped), and include only path/filename in the bugreport!</P> - -<P><B>I know what am I doing...</B></P> +<P><B>I know what I am doing...</B></P> -<P>If you created a proper bugreport following the above steps, and you are -sure it's mplayer bug, not compiler's problem or broken file, you've already -readed through docs and you didn't find the solution, your sound drivers are ok, -then you may want to subscribe to the mplayer-advusers list and send your -bugreport there to get better and faster answer. But BE WARNED: if you post -newbie or rtfm-type questions there, you'll be immediatelly banned, instead or -getting answered!!! So don't flame us, subscribe -advusers only if you really -know what are you doing and you feel you as advanced mplayer user or developer. -(and about how to subscribe: find it out! if you're really an advanced user, -it shouldn't be a problem for you...) +<P>If you created a proper bug report following the steps above and you are +confident it is a bug in mplayer, not a compiler problem or broken file, +you have already read the documentation and you could not find a solution, +your sound drivers are OK, then you might want to subscribe to the +mplayer-advusers list and send your bug report there to get a better and +faster answer.<BR><BR> +Please be advised that if you post newbie questions or questions answered +in the manual there, you will be ignored or flamed instead of getting an +appropriate answer.<BR> +So do not flame us and subscribe to -advusers only if you really know +what you are doing and feel like being an advanced mplayer user or +developer. If you meet these criteria it should not be difficult to find +out how to subscribe... </P> </BODY>