# HG changeset patch # User arpi_esp # Date 988596986 0 # Node ID b369366d51cae998ffeeb2475cd77fd7802d30a4 # Parent f448a43d049a1187cad75d14577fe0579b3ce2ad How to send a quality bugreport diff -r f448a43d049a -r b369366d51ca DOCS/BUGREPORTS --- /dev/null Thu Jan 01 00:00:00 1970 +0000 +++ b/DOCS/BUGREPORTS Mon Apr 30 02:16:26 2001 +0000 @@ -0,0 +1,90 @@ +How to report bugs? +~~~~~~~~~~~~~~~~~~~ +First read DOCS/BUGS, and other docs. If your problem isn't +known or isn't solved by our instructions, then report the bug: + +Where? +====== +Subscribe to the mplayer-users mailing list: + http://lists.sourceforge.net/lists/listinfo/mplayer-users +and send your bugreport to: + mplayer-users@lists.sourceforge.net +We won't CC: so please subscribe!!! + +Don't send bugreports private, directly to author's address!!! +We are working together on code, so everyone is interested in it. +Btw many times other users know the solution (system config probs, +bad drivers etc), even when we think it's a bug in our code. + +Please describe your problem in details, examples etc, and don't +forget to include these: + +What? +===== + +1. The system info what we always want: +- linux distribution + for example: RedHat 7.1 / Slackware 7.0 + devel packs from 7.1 ... +- kernel version: + uname -a +- libc version: + ls -l /lib/libc[.-]* +- X version (you should know that) +- gcc and ld version: + gcc -v + ld -v + +2. Hardware & drivers: +- CPU info: + cat /proc/cpuinfo +- video card manufacturer and model + examples: + ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM + Matrox G400 DH 32MB SGRAM +- video driver type&version + examples: + X built-in driver + nvidia 0.9.623 + Utah-GLX CVS 2001-02-17 + DRI from X 4.0.3 +- sound card type & driver + examples: + Creative SBLive! Gold with OSS driver from oss.creative.com + Creative SB16 with OSS drivers of kernel + GUS PnP with ALSA OSS emulation +- if you are unsure, attach output of lspci -v + +For compiling problems/errors: +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ +3. output of configure/make: + make distclean + ./configure &>config.log + ./make &>make.log +4. these files: + config.h + config.mak + libvo/config.mak + +For playback problems: +~~~~~~~~~~~~~~~~~~~~~~ +3. Output of mplayer at verbose level 1 (-v) + mplayer -v [options] filename &> mplayer.log + +4. If the problem is specific to one or a few files, + then please upload that file to: + ftp://thot.banki.hu/MPlayer/incoming/ + Usually first 1-5 MB of the file is enough to reproduce + the problem, but first you should try it: + dd if=yourfile of=smallfile bs=1k count=1024 + (it will cut first 1MB of 'yourfile' and save to 'smallfile') + Then try again on this small file, and if bug still exists + then it's enough to upload this small file. + NEVER send such files via mail! Upload it, and send only + the path/filename of the file on the FTP. + If the file is accessible on the net, then sending the + _exact_ URL is enough! + +In general: + If something is big (logs etc) then it's better to upload to the ftp + (gzipped), and include only path/filename in the bugreport! +