Mercurial > emacs
annotate admin/notes/bugtracker @ 106612:8eda61c377f7
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author | Glenn Morris <rgm@gnu.org> |
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date | Thu, 17 Dec 2009 04:37:40 +0000 |
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95505 | 1 NOTES ON THE EMACS BUG TRACKER -*- outline -*- |
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3 The Emacs Bug Tracker can be found at http://debbugs.gnu.org/ |
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5 For a list of all bugs, see http://debbugs.gnu.org/db/pa/lemacs.html |
106612 | 6 This is a static page, updated once a day. There is also a dynamic |
7 list, generated on request, but since there are many bug reports this | |
8 is slow and not recommended. | |
95445 | 9 |
97973 | 10 ** How do I report a bug in Emacs now? |
11 The same way as you always did. Send mail to bug-gnu-emacs@gnu.org, | |
12 or use M-x report-emacs-bug. | |
13 | |
14 The only differences are: | |
15 | |
16 i) Your report will be assigned a number and generate an automatic reply. | |
17 | |
18 ii) Optionally, you can set some database parameters when you first | |
19 report a bug (see "Setting bug parameters" below). | |
20 | |
98568 | 21 iii) If you want to CC: someone, use X-Debbugs-CC: (this is important; |
22 see below). | |
97973 | 23 |
24 Once your report is filed and assigned a number, it is sent out to the | |
25 bug mailing list. In some cases, it may be appropriate to just file a | |
26 bug, without sending out a copy. To do this, send mail to | |
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27 quiet@debbugs.gnu.org. |
97973 | 28 |
29 ** How do I reply to an existing bug report? | |
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30 Reply to 123@debbugs.gnu.org, replacing 123 with the number |
98513 | 31 of the bug you are interested in. NB this only sends mail to the |
32 bug-list, it does NOT (?) send a CC to the original bug submitter. | |
33 So you need to explicitly CC him/her (and anyone else you like). | |
34 | |
35 (Many people think the submitter SHOULD be automatically subscribed | |
36 to subsequent discussion, but this does not seem to be implemented. | |
37 See http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=37078) | |
38 | |
39 Do NOT send a separate copy to the bug list, since this may generate a | |
40 new report. The only time to send mail to the bug list is to create a | |
41 new report. | |
95445 | 42 |
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43 Gnus users can add the following to message-dont-reply-to-names; |
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44 similarly with Rmail and rmail-dont-reply-to-names: |
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45 |
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46 [FIXME needs updating for debbugs.gnu.org] |
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47 |
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48 "\\(emacs-pretest-bug\\|bug-gnu-emacs\\)@gnu\\.org\\|\ |
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49 \\(\\(submit\\|control\\|owner\\)@emacsbugs\\.\\|bug-submit-list@\\)\ |
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50 donarmstrong\\.com" |
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51 |
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52 The "bug-submit-list@donarmstrong.com" and |
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53 "owner@debbugs.gnu.org" entries are there because they can |
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54 appear in the "Resent-To" and "Resent-CC" headers, respectively. For a |
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55 long time Rmail erroneously included these headers in replies. If you |
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56 correspond with an Rmail user on a bug, these addresses may end up in |
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57 the Cc. Mailing to them does nothing but create duplicates and errors. |
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58 (It is possible you might want to have a dialog with the owner |
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59 address, outside of normal bug reporting.) |
100191 | 60 |
96482 | 61 ** When reporting a bug, to send a Cc to another address |
98568 | 62 (e.g. bug-cc-mode@gnu.org), do NOT just use a Cc: header. |
96482 | 63 Instead, use "X-Debbugs-CC:". This ensures the Cc address will get a |
98568 | 64 mail with the bug report number in. If you do not do this, each reply |
65 in the subsequent discussion will end up creating a new bug. This is | |
66 annoying. | |
95486 | 67 |
102276 | 68 Note that the way this feature works is perhaps not ideal (Bug#1720). |
69 If X-Debbugs-CC: was specifed by a real header, that header is removed | |
70 in the mail sent out to the bug list, and the addresses merged into | |
71 the Resent-CC header (see below). They don't appear as an explicit CC: | |
72 header, nor do they appear in the Reply-To: header. So people you | |
73 X-Debbugs-CC are not included in any following discussion unless they are | |
74 manually cc'd. So this feature really only serves to notify them that | |
75 a bug has been filed. It's then up to them to follow any subsequent | |
76 discussion. | |
77 | |
78 If X-Debbugs-CC were merged into the Reply-To header, this might work | |
79 more the way people expect. | |
80 | |
81 ** How does Debbugs send out mails? | |
82 | |
83 The mails are sent out to the bug list with From: and To: unchanged. | |
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84 Eg if you file a bug with "submit@debbugs.gnu.org", that |
102276 | 85 remains in the To: address. They reach the bug list by being resent. |
86 | |
87 Mails arriving at the bug list have the following Resent-* headers: | |
88 | |
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89 [ FIXME needs updating for debbugs.gnu.org ] |
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90 |
102276 | 91 Resent-From: person who submitted the bug |
92 Resent-To: bug-submit-list@donarmstrong.com | |
93 Resent-CC: maintainer email address, plus any X-Debbugs-CC: entries | |
94 | |
95 The "maintainer email address" is "Emacs Bugs <bug-gnu-emacs@gnu.org>" | |
96 in most cases. | |
97 | |
98 They also have: | |
99 | |
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100 Reply-To: bug submitter, 123@debbugs.gnu.org |
102276 | 101 |
95505 | 102 ** To not get acknowledgement mail from the tracker, |
98513 | 103 add an "X-Debbugs-No-Ack:" header (with any value). If you use Gnus, |
104 you can add an element to gnus-posting-styles to do this automatically, eg: | |
105 | |
106 ("gnu-emacs\\(-pretest\\)?-bug" | |
107 ("X-Debbugs-No-Ack" "yes")) | |
108 | |
109 (adjust the regexp according to the name you use for the bug lists) | |
95486 | 110 |
96467 | 111 ** To record a bug in the tracker without sending mail to the bug list. |
112 This can be useful to make a note of something discussed on | |
96468 | 113 emacs-devel that needs fixing. In other words, this can be the |
114 equivalent of adding something to FOR-RELEASE. | |
96467 | 115 |
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116 To: quiet@debbugs.gnu.org |
96467 | 117 [headers end] |
118 Package: emacs | |
119 Version: 23.0.60 | |
120 Severity: minor | |
121 | |
122 Remember to fix FOO, as discussed on emacs-devel at http://... . | |
123 | |
96401 | 124 ** Not interested in tracker control messages (tags being set, etc)? |
125 Discard mails matching: | |
126 | |
127 ^X-Emacs-PR-Message: transcript | |
128 | |
96402 | 129 When you close a bug, you get a message matching: |
130 | |
131 ^X-Emacs-PR-Message: closed | |
132 | |
96401 | 133 ** How to avoid multiple copies of mails. |
134 When you reply to a bug, respect the Reply-To address, ie send mail | |
135 only to the submitter address and the numbered bug address. Do not | |
136 send mail direct to bug-gnu-emacs or emacs-pretest-bug unless you are | |
137 reporting a new bug. | |
138 | |
95505 | 139 ** To close bug #123 (for example), send mail |
95486 | 140 |
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141 To: 123-done@debbugs.gnu.org |
95445 | 142 |
143 with a brief explanation in the body as to why the bug was closed. | |
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144 There is no need to cc the address without the "-done" part or the |
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145 submitter; they get copies anyway so this will just result in more |
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146 duplicate mail. |
95445 | 147 |
96482 | 148 ** Setting bug parameters. |
149 There are two ways to set the parameters of bugs in the database | |
150 (tags, severity level, etc). When you report a new bug, you can | |
151 provide a "pseudo-header" at the start of the report, eg: | |
95445 | 152 |
96482 | 153 Package: emacs |
154 Version: 23.0.60 | |
155 Severity: minor | |
95505 | 156 |
97973 | 157 Optionally, add a sub-package, eg Package: emacs,calendar. |
97782 | 158 This can include tags. Some things (e.g. submitter) don't seem to |
159 work here. | |
160 | |
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161 Otherwise, send mail to the control server, control@debbugs.gnu.org. |
96482 | 162 At the start of the message body, supply the desired commands, one per |
163 line: | |
95505 | 164 |
96482 | 165 command bug-number [arguments] |
166 ... | |
167 quit|stop|thank|thanks|thankyou|thank you | |
95473 | 168 |
96482 | 169 The control server ignores anything after the last line above. So you |
170 can place control commands at the beginning of a reply to a bug | |
96506 | 171 report, and Bcc: the control server (note the commands have no effect |
172 if you just send them to the bug-report number). Bcc: is better than Cc: | |
173 in case people use Reply-to-All in response. | |
95473 | 174 |
96482 | 175 Some useful control commands: |
176 | |
177 *** To reopen a closed bug: | |
178 reopen 123 | |
179 | |
180 *** Bugs can be tagged in various ways (eg wontfix, patch, etc). | |
96506 | 181 The available tags are: |
182 patch wontfix moreinfo unreproducible fixed notabug | |
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183 Note that the list at http://debbugs.gnu.org/Developer#tags |
96506 | 184 is incorrect, at least for Emacs. |
185 The list of tags can be prefixed with +, - or =, meaning to add (the | |
186 default), remove, or reset the tags. E.g.: | |
95445 | 187 |
96506 | 188 tags 123 + wontfix |
95505 | 189 |
106337 | 190 ** Usertags |
191 | |
192 See <http://wiki.debian.org/bugs.debian.org/usertags> | |
193 | |
194 "Usertags" are very similar to tags: a set of labels that can be added | |
195 to a bug. There are two differences between normal tags and user | |
196 tags: | |
197 | |
198 1) Anyone can define any valid usertag they like. In contrast, only a | |
199 limited, predefined set of normal tags are available (see above). | |
200 | |
201 2) A usertag is associated with a specific email address. | |
202 | |
203 You set usertags in the same way as tags, by talking to the control | |
204 server. One difference is that you can also specify the associated | |
205 email address. If you don't explicitly specify an address, then it | |
206 will use the one from which you send the control message. The address | |
207 must have the form of an email address (with an "@" sign and least 4 | |
208 characters after the "@"). | |
209 | |
210 *** Setting usertags | |
211 | |
212 a) In a control message: | |
213 | |
214 user bug-gnu-emacs@gnu.org | |
215 usertags 1234 any-tag-you-like | |
216 | |
217 This will add a usertag "any-tag-you-like" to bug 1234. The tag will | |
218 be associated with the address "bug-gnu-emacs@gnu.org". If you omit | |
219 the first line, the tag will be associated with your email address. | |
220 | |
221 The syntax of the usertags command is the same as that of tags (eg wrt | |
222 the optional [=+-] argument). | |
223 | |
224 b) In an initial submission, in the pseudo-header: | |
225 | |
226 User: bug-gnu-emacs@gnu.org | |
227 Usertags: a-new-tag | |
228 | |
229 Again, the "User" is optional. | |
230 | |
231 *** Searching by usertags | |
232 | |
233 The search interface is not as advanced as for normal tags. You need | |
234 to construct the relevant url yourself rather than just typing in a | |
235 search box. The only piece you really need to add is the "users" | |
236 portion, the rest has the same syntax as normal. | |
237 | |
238 **** To find all bugs usertagged by a given email address: | |
239 | |
240 http://debbugs.gnu.org/cgi/pkgreport.cgi?users=bug-gnu-emacs@gnu.org | |
241 | |
242 (Supposedly, the "users" field can be a comma-separated list of more | |
243 than one email address, but it does not seem to work for me.) | |
244 | |
245 **** To find bugs tagged with a specific usertag: | |
246 | |
247 This works just like a normal tags search, but with the addition of a | |
248 "users" field. Eg: | |
249 | |
250 http://debbugs.gnu.org/cgi/pkgreport.cgi?users=bug-gnu-emacs@gnu.org;tag=calendar | |
251 | |
96482 | 252 *** To merge bugs: |
253 Eg when bad replies create a bunch of new bugs for the same report. | |
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254 Bugs must all be in the same state (e.g. same package(s) and severity |
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255 -- see `reassign' and `severity' below), but need not have the same |
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256 tags (tags are merged). E.g.: |
95505 | 257 |
96482 | 258 merge 123 124 125 ... |
96389 | 259 |
97989 | 260 Note that merging does not affect titles. In particular, a "retitle" |
261 of merged bugs only affects individual bugs, not all of them. | |
262 | |
96482 | 263 *** Forcing a merge: |
97989 | 264 Like `merge', but bugs need not be in the same state. The packages |
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265 must still match though (see `reassign' below). The first one listed |
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266 is the master. E.g.: |
96469 | 267 |
96482 | 268 forcemerge 123 124 125 ... |
96469 | 269 |
100191 | 270 Note: you cannot merge with an archived bug - you must unarchive it first. |
271 | |
97713 | 272 *** To unmerge bugs: |
273 To disconnect a bug from all bugs it is merged with: | |
274 | |
275 unmerge 123 | |
276 | |
277 This command accepts only one bug number. | |
278 | |
98523 | 279 *** To clone bugs: |
280 Useful when one report refers to more than one bug. | |
281 | |
282 clone 123 -1 [-2 ...] | |
283 retitle -1 second bug | |
284 retitle -2 third bug | |
285 | |
286 The negative numbers provide a way to refer to the cloned bugs (which | |
287 will be assigned proper numbers). | |
288 | |
101763 | 289 NB you cannot clone a merged bug. You'd think that trying to do so |
290 would just give you an unmerged copy of the specified bug number, but no: | |
291 | |
292 http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=474742 | |
293 | |
294 You must unmerge, clone, then re-merge. | |
295 | |
96482 | 296 *** To set severity: |
297 severity 123 critical|grave|serious|important|normal|minor|wishlist | |
96389 | 298 |
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299 See http://debbugs.gnu.org/Developer#severities for the meanings. |
96447 | 300 |
97931 | 301 *** To set the owner of a bug: |
96482 | 302 owner 123 A Hacker <none@example.com> |
96447 | 303 |
304 The shorthand `!' means your own address. | |
305 | |
97931 | 306 *** To remove the owner of a bug: |
307 noowner 123 | |
308 | |
96482 | 309 *** To mark a bug as fixed in a particular version: |
310 fixed 123 23.0.60 | |
96447 | 311 |
96506 | 312 *** To remove a "fixed" mark: |
313 notfixed 123 23.0.60 | |
314 | |
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315 *** To assign or reassign a bug to a package or list of packages: |
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316 reassign 1234 emacs,cc-mode |
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317 |
96482 | 318 ** To remove spam from the tracker, move it to the `spam' pseudo-package: |
319 reassign 123 spam | |
97753 | 320 |
321 ** To change the title of a bug: | |
322 retitle 123 Some New Title | |
323 | |
324 ** To change the submitter address: | |
325 submitter 123 none@example.com | |
97782 | 326 |
327 Note that it does not seem to work to specify "Submitter:" in the | |
328 pseudo-header when first reporting a bug. | |
100967 | 329 |
330 ** How does archiving work? | |
331 You can still send mail to a bug after it is closed. After 28 days with | |
332 no activity, the bug is archived, at which point no more changes can | |
333 be made. If you try to send mail to the bug after that (or merge with | |
334 it), it will be rejected. To make any changes, you must unarchive it first: | |
335 | |
336 unarchive 123 | |
337 | |
338 The bug will be re-archived after the next 28 day period of no activity. | |
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339 |
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340 ** The web-page with the list of bugs is slow to load |
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341 |
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342 It's a function of the number of displayed bugs. You can speed things |
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343 up by only looking at the newest 100 bugs: |
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344 |
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345 http://debbugs.gnu.org/cgi-bin/pkgreport.cgi?newest=100;package=emacs |
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346 |
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347 The above page is accessible from the "Options" section at the end of |
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348 the "main list of bugs" page. Select bugs "in package" = emacs; |
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349 "newest bugs" = 100. (I have no idea how you get to that Options |
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350 section without having to go through the bug list page first...) |
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351 |
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352 ** Mails to the bug tracker disappear |
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353 |
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354 Apparently it has some kind of spam filter that sometimes silently |
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355 discards valid mails. Adding a subject (pointless in control messages) |
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356 may help. |
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357 |
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358 ** ChangeLog issues |
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359 |
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360 *** When you fix a bug, it can be helpful to put the bug number in the |
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361 ChangeLog entry, for example: |
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362 |
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363 * foo.el (foofunc): Fix the `foo' case. (Bug#123) |
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364 |
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365 Then the relevant bug can be found for easy reference. If it's an |
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366 obvious fix (e.g. a typo), there's no need to clutter the log with the |
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367 bug number. |
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368 |
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369 Similarly, when you close a bug, it can be helpful to include the |
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370 relevant ChangeLog entry in the message to the bug tracker, so people |
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371 can see eaxctly what the fix was. |
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372 |
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373 *** bug-reference-mode |
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374 |
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375 Activate `bug-reference-mode' in ChangeLogs to get clickable links to |
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376 the bug web-pages. |
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377 |
106113 | 378 *** Debian stuff |
379 | |
380 http://lists.gnu.org/archive/html/emacs-devel/2009-11/msg00440.html | |
381 | |
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382 ** Gnus-specific voodoo |
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383 |
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384 *** Put point on a bug-number and try: M-x gnus-read-ephemeral-emacs-bug-group |
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385 |
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386 *** If the above is not available: |
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387 (add-hook 'gnus-article-mode-hook |
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388 (lambda () |
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389 (setq bug-reference-url-format "http://debbugs.gnu.org/%s") |
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390 (bug-reference-mode 1))) |
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391 |
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392 and you can click on the bug number in the subject header. |