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1 How to report bugs?
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2 ~~~~~~~~~~~~~~~~~~~
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3 First read DOCS/BUGS, and other docs. If your problem isn't
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4 known or isn't solved by our instructions, then report the bug:
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5
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6 Where?
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7 ======
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8 Subscribe to the mplayer-users mailing list:
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9 http://lists.sourceforge.net/lists/listinfo/mplayer-users
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10 and send your bugreport to:
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11 mplayer-users@lists.sourceforge.net
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12 We won't CC: so please subscribe!!!
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13
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14 Don't send bugreports private, directly to author's address!!!
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15 We are working together on code, so everyone is interested in it.
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16 BTW many times other users know the solution (system config probs,
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17 bad drivers etc), even when we think it's a bug in our code.
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18
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19 Please describe your problem in details, examples etc, and don't
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20 forget to include these:
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21
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22 What?
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23 =====
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24
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25 1. The system info what we always want:
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26 - linux distribution
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27 for example: RedHat 7.1 / Slackware 7.0 + devel packs from 7.1 ...
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28 - kernel version:
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29 uname -a
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30 - libc version:
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31 ls -l /lib/libc[.-]*
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32 - X version (you should know that)
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33 - gcc and ld version:
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34 gcc -v
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35 ld -v
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36
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37 2. Hardware & drivers:
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38 - CPU info:
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39 cat /proc/cpuinfo
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40 - video card manufacturer and model
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41 examples:
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42 ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM
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43 Matrox G400 DH 32MB SGRAM
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44 - video driver type&version
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45 examples:
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46 X built-in driver
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47 nvidia 0.9.623
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48 Utah-GLX CVS 2001-02-17
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49 DRI from X 4.0.3
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50 - sound card type & driver
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51 examples:
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52 Creative SBLive! Gold with OSS driver from oss.creative.com
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53 Creative SB16 with OSS drivers of kernel
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54 GUS PnP with ALSA OSS emulation
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55 - if you are unsure, attach output of lspci -v
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56
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57 For compiling problems/errors:
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58 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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59 3. output of configure/make:
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60 make distclean
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61 ./configure &>config.log
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62 ./make &>make.log
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63 4. these files:
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64 config.h
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65 config.mak
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66 libvo/config.mak
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67
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68 For playback problems:
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69 ~~~~~~~~~~~~~~~~~~~~~~
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70 3. Output of mplayer at verbose level 1 (-v)
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71 mplayer -v [options] filename &> mplayer.log
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72
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73 4. If the problem is specific to one or a few files,
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74 then please upload that file to:
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75 ftp://thot.banki.hu/MPlayer/incoming/
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76 Usually first 1-5 MB of the file is enough to reproduce
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77 the problem, but first you should try it:
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78 dd if=yourfile of=smallfile bs=1k count=1024
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79 (it will cut first 1MB of 'yourfile' and save to 'smallfile')
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80 Then try again on this small file, and if bug still exists
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81 then it's enough to upload this small file.
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82 NEVER send such files via mail! Upload it, and send only
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83 the path/filename of the file on the FTP.
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84 If the file is accessible on the net, then sending the
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85 _exact_ URL is enough!
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86
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87 In general:
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88 If something is big (logs etc) then it's better to upload to the ftp
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89 (gzipped), and include only path/filename in the bugreport!
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90
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