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annotate DOCS/French/bugreports.html @ 9286:1ffb2f7db3a0

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author nicolas
date Wed, 05 Feb 2003 21:00:36 +0000
parents bea04f770109
children f08b6945e839
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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2 <HTML>
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3
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4 <HEAD>
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5 <TITLE>Rapporter un bogue - MPlayer - Le lecteur vidéo pour Linux</TITLE>
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6 <LINK REL="stylesheet" TYPE="text/css" HREF="default.css">
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7 <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
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8 </HEAD>
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9
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10 <BODY>
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12
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13 <H1><A NAME="B">Appendice B - Comment reporter un bogue</A></H1>
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14
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15 <P>Les bons rapports de bogue sont une contribution précieuse pour tout
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16 projet en développement. Mais tout comme pour écrire un bon logiciel, les bons
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17 rapports de problème exigent du travail. Rendez-vous compte que la plupart des
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18 développeurs sont extrêmement occupés et reçoivent un nombre obscène d'emails.
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19 Donc bien que votre retour soit crucial pour l'amélioration de MPlayer et soit
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20 très apprécié, comprenez que vous devez fournir <B>toutes</B> les informations
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21 que nous demandons et suivre de près les instructions de ce document.</P>
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22
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23
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24 <H2><A NAME="fix">B.1 Comment réparer les bogues</A></H2>
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25
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26 <P>Si vous pensez avoir les talents nécessaires vous êtes invité à essayer de
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27 réparer le bogue vous-même. Ou peut-être l'avez-vous déjà fait ? Veuillez lire
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28 <A HREF="../tech/patches.txt">ce court document(en anglais)</A> pour trouver comment
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29 faire inclure votre code dans MPlayer. Les gens de la liste de diffusion
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30 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-dev-eng">mplayer-dev-eng</A>
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31 vous assisterons si vous avez des questions.</P>
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32
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33
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34 <H2><A NAME="report">B.2 Comment rapporter les bogues</A></H2>
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35
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36 <P>Tout d'abord veuillez essayer la dernière version CVS de MPlayer car votre bogue
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37 y est peut-être déjà réparé. Le développement évolue très rapidement, la plupart
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38 des problèmes des versions officielles sont rapportés dans les jours voir les
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39 heures qui suivent, donc n'utilisez <B>que le CVS</B> pour rapporter les bogues.
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40 Les instructions CVS peuvent être trouvées en bas de
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41 <A HREF="http://www.mplayerhq.hu/homepage/dload.html">cette page</A> ou dans le README. Si
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42 tout cela ne vous aide pas veuillez vous référer à
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43 <A HREF="documentation.html#known_bugs">la liste des bogues connus</A> et au
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44 reste de la documentation. Si votre problème n'est pas connu ou non résolvable
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45 par nos instructions, alors merci de rapporter le bogue.</P>
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46
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47 <P>Merci de ne pas envoyer de rapports de bogues en privé à chaque développeur.
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48 C'est un travail commun et il y a donc plein de gens que cela pourrait intéresser.
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49 Parfois d'autres utilisateurs on rencontré les mêmes ennuis que vous et savent
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50 comment contourner le problème même si c'est un bogue dans le code de MPlayer.</P>
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51
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52 <P>Merci de décrire votre problème avec le plus de détails possibles. Faites
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53 un petit travail de détective pour restreindre les conditions d'occurrence
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54 du problème. Est ce que le bogue ne se montre que dans certaines situations ?
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55 Est-il spécifique à certains fichiers ou types de fichier ? Apparaît-il avec
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56 un seul codec ou est-ce indépendant du codec ? Pouvez-vous le reproduire avec
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57 tous les pilotes de sortie ? Plus vous fournissez d'information, plus grandes sont
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58 nos chances de résoudre votre problème. Merci de ne pas oublier d'inclure également
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59 les informations importantes requises plus-bas, sinon nous ne pourront établir un
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60 diagnostic précis de votre problème.</P>
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61
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62 <P>Un guide excellent et bien écrit pour poser des questions sur les forums
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63 publiques est <A HREF="http://www.linux-france.org/article/these/smart-questions/smart-questions-fr.html">
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64 Comment Poser Les Questions De Manière Intelligente</A> par Eric S. Raymond. Il y en
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65 a un autre (en anglais) appelé <A HREF="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html">How to Report Bugs Effectively</A>
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66 par <A HREF="http://www.chiark.greenend.org.uk/~sgtatham/">Simon Tatham</A>.
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67 Si vous suivez ces règles vous devriez pouvoir obtenir de l'aide. Mais merci de comprendre que nous
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68 suivons tous les listes de diffusion volontairement sur notre temps libre. Nous
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69 sommes très occupés et ne pouvons garantir que vous aurez une solution à votre
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70 problème ou même une réponse.</P>
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71
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72
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73 <H2><A NAME="where">B.3 Où rapporter les bogues</A></H2>
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74
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75 <P>Souscrivez à la liste de diffusion mplayer-users:<BR>
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76 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR>
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77 et décrivez votre problème:<BR>
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78 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A></P>
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79
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80 <P>La langue de cette liste est l'<B>Anglais</B>. Suivez les
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81 <A HREF="http://www.ietf.org/rfc/rfc1855.txt"> Règles de la Netiquette</A> SVP
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82 et <B>n'envoyez de mails en HTML</B> sur aucune de nos listes de diffusion.
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83 Vous ne serez qu'ignoré ou banni. Si vous ne savez pas ce qu'est un mail en HTML
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84 ou pourquoi c'est mauvais, lisez ce <A HREF="http://expita.com/nomime.html">
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85 sympatique document</A>. Il explique tous les détails et a des instructions pour
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86 désactiver le HTML. Notez également que nous ne ferons pas de CC (copie-conforme)
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87 individuelle et que c'est donc une bonne idée de souscrire pour recevoir votre
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88 réponse.</P>
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89
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90
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91 <H2><A NAME ="what">B.4 Que rapporter</A></H2>
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92
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93 <P>Vous pouvez avoir besoin d'inclure des fichiers de log, de configuration ou
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94 d'échantillon. Si certains sont très gros alors il vaut mieux les uploader
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95 sur notre <A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">serveur FTP</A>
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96 en format compressé (gzip et bzip2 préférés) et indiquer uniquement leur
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97 chemin et nom dans le rapport de bug. Nos listes de diffusion ont une taille
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98 de message limite de 80k, si vous avez quelque chose de plus gros vous devrez
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99 le compresser ou l'uploader.</P>
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100
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101 <H3><A NAME="system">B.4.1 Information Système</A></H3>
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102
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103 <UL>
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104 <LI>Votre distribution Linux ou système d'exploitation et version ex.:
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105 <UL>
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106 <LI>Red Hat 7.1</LI>
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107 <LI>Slackware 7.0 + paquetages de développement de la 7.1 ...</LI>
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108 </UL>
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109 </LI>
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110 <LI>version du noyau:<BR>
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111 <CODE>uname -a</CODE></LI>
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112 <LI>version de la libc:<BR>
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113 <CODE>ls -l /lib/libc[.-]*</CODE></LI>
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114 <LI>version du serveur X:<BR>
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115 <CODE>X -version</CODE></LI>
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116 <LI>version du gcc et de ld:<BR>
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117 <CODE>gcc -v<BR>
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118 ld -v</CODE></LI>
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119 <LI>version des binutils:<BR>
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120 <CODE>as --version</CODE></LI>
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121 <LI>Si vous avez des problèmes avec le mode plein-écran:
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122 <UL>
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123 <LI>Type de gestionnaire de fenêtre et version</LI>
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124 </UL>
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125 </LI>
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126 <LI>Si vous avez des problèmes avec XVIDIX:
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127 <UL>
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128 <LI>profondeur de couleur de X:<BR>
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129 <CODE>xdpyinfo | grep "depth of root"</CODE></LI>
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130 </UL>
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131 </LI>
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132 <LI>Si seule la GUI est boguée:
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133 <UL>
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134 <LI>Version de GTK</LI>
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135 <LI>Version de GLIB</LI>
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136 <LI>Version de libpng</LI>
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137 <LI>Endroit de la GUI où le bogue se produit</LI>
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138 </UL>
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139 </LI>
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140 </UL>
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141
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142
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143 <H3><A NAME="hardware">B.4.2 Matériel et pilotes</A></H3>
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144
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145 <UL>
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146 <LI>info CPU (cela ne fonctionne que sous Linux):<BR>
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147 <CODE>cat /proc/cpuinfo</CODE></LI>
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148 <LI>Fabricant et modèle de votre carte vidéo, ex.:
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149 <UL>
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150 <LI>ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM</LI>
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151 <LI>Matrox G400 DH 32MB SGRAM</LI>
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152 </UL>
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153 </LI>
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154 <LI>Type et version des drivers vidéo, ex.:
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155 <UL>
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156 <LI>Pilote X intégré</LI>
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157 <LI>nVidia 0.9.623</LI>
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158 <LI>Utah-GLX CVS 2001-02-17</LI>
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159 <LI>DRI from X 4.0.3</LI>
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160 </UL>
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161 </LI>
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162 <LI>Type et version des drivers son, ex.:
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163 <UL>
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164 <LI>Creative SBLive! Gold avec pilote OSS de oss.creative.com</LI>
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165 <LI>Creative SB16 avec pilotes noyau OSS</LI>
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166 <LI>GUS PnP avec émulation OSS ALSA</LI>
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167 </UL>
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168 </LI>
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169 <LI>En cas de doute, joignez y le résultat de <CODE>lspci -vv</CODE> sur les systèmes
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170 Linux.</LI>
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171 </UL>
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172
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173
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174 <H3><A NAME="configure">B.4.3 Problèmes de configuration</A></H3>
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175
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176 <P>Si vous rencontrez des erreurs pendant l'éxecution de <CODE>./configure</CODE>, ou
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177 si l'autodetection ou autre chose échoue, lisez <CODE>configure.log</CODE>.
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178 Vous pouvez y trouver la réponse, par exemple des versions multiples de la même
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179 librairie mélangés dans votre système, ou vous avez oublié d'installer les paquets
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180 de développement (ceux avec le suffixe -dev). Si vous pensez que c'est un bogue,
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181 incluez <CODE>configure.log</CODE> dans votre rapport de bogue.</P>
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182
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183
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184 <H3><A NAME="compilation">B.4.4 Problèmes de compilation</H3>
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185
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186 Veuillez inclure ces fichiers:
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187
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188 <UL>
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189 <LI><CODE>config.h</CODE></LI>
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190 <LI><CODE>config.mak</CODE></LI>
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191 </UL>
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192
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193 Uniquement si la compilation échoue à partir d'un de ces répertoires, incluez ces fichiers:
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194
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195 <UL>
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196 <LI><CODE>Gui/config.mak</CODE></LI>
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197 <LI><CODE>libvo/config.mak</CODE></LI>
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198 <LI><CODE>libao2/config.mak</CODE></LI>
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199 </UL>
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200
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201
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202 <H3><A NAME="playback">B.4.5 Pour les problèmes de lecture</A></H3>
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203
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204 <P>Merci d'inclure la sortie de MPlayer en verbosité niveau 1, mais rappelez-vous
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205 de <B>ne pas tronquer la sortie</B> en le copiant dans votre mail. Les développeurs
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206 ont besoin de tous les messages pour diagnostiquer correctement un problème.
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207 Vous pouver rediriger la sortie dans un fichier comme ceci:</P>
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208
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209 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;mplayer -v [options] [nomfichier] &gt; mplayer.log 2&gt;&amp;1</CODE></P>
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210
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211 <P>Si votre problème est spécifique à un ou plusieurs fichiers, alors merci d'uploader
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212 le(s) fautif(s) sur:</P>
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213
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214 <P>&nbsp;&nbsp;&nbsp;&nbsp;<A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">ftp://mplayerhq.hu/MPlayer/incoming/</A></P>
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215
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216 <P>Uploadez aussi un petit fichier texte ayant le même nom que votre fichier mais
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217 avec une extension .txt. Décrivez le problème que vous avez avec ce fichier et
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218 incluez votre adresse e-mail ainsi que la sortie de MPlayer en verbosité niveau 1.
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219 Généralement les premiers 1-5 MB sont suffisants pour reproduire le problème,
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220 mais pour être sûrs nous vous demandons de faire:</P>
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221
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222 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;dd if=votrefichier of=petitfichier bs=1024k count=5</CODE></P>
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223
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224 <P>cela coupera les 5 premiers Mo de <STRONG>'votrefichier'</STRONG> et les
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225 sauvera dans <STRONG>'petitfichier'</STRONG>. Essayez alors de lire le petit fichier,
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226 et si le bogue persiste vous pouvez envoyer le petit fichier par ftp.
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227 . <STRONG>N'envoyez jamais</STRONG>ces fichiers par e-mail ! Envoyez les par FTP,
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228 et postez seulement leur nom/adresse sur ce FTP. Si le fichier est accessible en
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229 téléchargement, envoyez seulement son adresse <STRONG>exacte</STRONG>.</P>
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230
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231
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232 <H3><A NAME="crash">B.4.6 Plantages</A></H3>
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233
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234 <P>Vous devez lancer MPlayer à l'intérieur de <CODE>gdb</CODE> et nous envoyer le résultat
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235 complet ou si vous avez un core dump du plantage vous pouvez extraire des informations
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236 utiles du fichier <CODE>Core</CODE>. Voici comment:</P>
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237
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238
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239 <H4><A NAME="debug">B.4.6.1 Comment conserver les informations avec un plantage reproduisible</A></H4>
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240
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241 Recompilez MPlayer avec les instructions de déboguage:
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242
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243 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;./configure --enable-debug=3<BR>
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244 &nbsp;&nbsp;&nbsp;&nbsp;make</CODE></P>
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245
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246 et ensuite lancez MPlayer à l'intérieur de gdb en utilisant:
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247
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248 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;gdb ./mplayer</CODE></P>
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249
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250 Vous êtes maintenant à l'intérieur de gdb. Tapez:
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251
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252 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;run -v [options-pour-mplayer] nomfichier</code></P>
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253
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254 et reproduisez votre plantage. Aussitôt que vous l'avez fait, gdb va vous
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255 renvoyer à la ligne de commande où vous devrez entrer
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256
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257 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;bt<BR>
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258 &nbsp;&nbsp;&nbsp;&nbsp;disass $pc-32 $pc+32<BR>
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259 &nbsp;&nbsp;&nbsp;&nbsp;info all-registers</CODE></P>
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260
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261
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262 <H4><A NAME="core">B.4.6.2 Comment extraire les informations significatives d'un core dump</A></H4>
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263
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264 <P>créez le fichier de commande suivant:</P>
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265
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266 <P><CODE>bt<BR>
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267 disass $pc-32 $pc+32<BR>
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268 info all-registers</CODE></P>
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269
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270 <P>puis exécutez simplement la ligne de commande suivante:</P>
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271
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272 <P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE>gdb mplayer --core=core -batch --command=fichier_de_commande &gt; mplayer.bug</CODE></P>
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273
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274
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275 <H2><A NAME="advusers">B.5 Je sais ce que je fait...</A></H2>
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276
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277 <P>Si vous avez créé un rapport de bogue correct en suivant les étapes ci-dessus
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278 et que vous êtes persuadé qu'il s'agit d'un bug dans MPlayer, pas un problème
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279 de compilateur ou un fichier endommagé, vous avez déjà lu la documentation et
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280 vous n'arrivez pas à trouver une solution, vos pilotes son sont OK, alors vous
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281 pouvez souscrire à la liste mplayer-advusers et envoyer votre rapport dessus
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282 pour obtenir une réponse meilleure et plus rapide.<BR><BR>
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283 Soyez prévenu que si vous posez des questions de newbie ou des questions dont
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284 les réponses sont dans le manuel dessus, vous serez ignoré ou insulté au lieu
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285 de recevoir une réponse appropriée.<BR>
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286 Donc ne nous insultez pas et ne vous inscrivez à -advusers que si vous savez
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287 vraiment ce que vous faites et vous sentez en mesure d'être un utilisateur
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288 avancé de MPlayer ou un développeur. Si vous correspondez à ces critères il
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289 ne devrait pas être difficile de trouver comment on s'inscrit...</P>
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290
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291 </BODY>
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292 </HTML>