Mercurial > mplayer.hg
annotate DOCS/French/bugreports.html @ 8775:a70875598bf7
sync
author | nicolas |
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date | Sat, 04 Jan 2003 17:52:14 +0000 |
parents | d326c58a5464 |
children | bea04f770109 |
rev | line source |
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> |
2252 | 2 <HTML> |
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3 |
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4 <HEAD> |
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5 <TITLE>Rapporter un bogue - MPlayer - Le lecteur vidéo pour Linux</TITLE> |
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6 <LINK REL="stylesheet" TYPE="text/css" HREF="default.css"> |
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7 <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> |
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8 </HEAD> |
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9 |
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10 <BODY> |
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12 |
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13 <H1><A NAME="B">Appendice C - Comment reporter un bogue</A></H1> |
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15 <P>Les bons rapports de bogue sont une contribution précieuse pour tout |
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16 projet en développement. Mais tout comme pour écrire un bon logiciel, les bons |
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17 rapports de problème exigent du travail. Rendez-vous compte que la plupart des |
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18 développeurs sont extrêmement occupés et reçoivent un nombre obscène d'emails. |
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19 Donc bien que votre retour soit crucial pour l'amélioration de MPlayer et soit |
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20 très apprécié, comprenez que vous devez fournir <B>toutes</B> les informations |
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21 que nous demandons et suivre de près les instructions de ce document.</P> |
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22 |
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24 <H2>Comment réparer les bogues</H2> |
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25 |
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26 <P>Si vous pensez avoir les talents nécessaires vous êtes invité à essayer de |
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27 réparer le bogue vous-même. Ou peut-être l'avez-vous déjà fait ? Veuillez lire |
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28 <A HREF="../tech/patches.txt">ce court document(en anglais)</A> pour trouver comment |
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29 faire inclure votre code dans MPlayer. Les gens de la liste de diffusion |
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30 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-dev-eng">mplayer-dev-eng</A> |
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31 vous assisterons si vous avez des questions.</P> |
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32 |
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34 <H2>Comment rapporter les bogues</H2> |
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36 <P>Tout d'abord veuillez essayer la dernière version CVS de MPlayer car votre bogue |
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37 y est peut-être déjà réparé. Le développement évolue très rapidement, la plupart |
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38 des problèmes des versions officielles sont rapportés dans les jours voir les |
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39 heures qui suivent, donc n'utilisez <B>que le CVS</B> pour rapporter les bogues. |
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40 Les instructions CVS peuvent être trouvées en bas de |
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41 <A HREF="documentation.html#known_bugs">cette page</A> ou dans le README. Si |
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42 tout cela ne vous aide pas veuillez vous référer à |
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43 <A HREF="documentation.html#known_bugs">la liste des bogues connus</A> et au |
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44 reste de la documentation. Si votre problème n'est pas connu ou non résolvable |
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45 par nos instructions, alors merci de rapporter le bogue.</P> |
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47 <P>Merci de ne pas envoyer de rapports de bogues en privé à chaque développeur. |
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48 C'est un travail commun et il y a donc plein de gens que cela pourrait intéresser. |
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49 Parfois d'autres utilisateurs on rencontré les mêmes ennuis que vous et savent |
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50 comment contourner le problème même si c'est un bogue dans le code de MPlayer.</P> |
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51 |
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52 <P>Merci de décrire votre problème avec le plus de détails possibles. Faites |
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53 un petit travail de détective pour restreindre les conditions d'occurrence |
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54 du problème. Est ce que le bogue ne se montre que dans certaines situations ? |
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55 Est-il spécifique à certains fichiers ou types de fichier ? Apparaît-il avec |
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56 un seul codec ou est-ce indépendant du codec ? Pouvez-vous le reproduire avec |
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57 tous les pilotes de sortie ? Plus vous fournissez d'information, plus grandes sont |
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58 nos chances de résoudre votre problème. Merci de ne pas oublier d'inclure également |
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59 les informations importantes requises plus-bas, sinon nous ne pourront établir un |
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60 diagnostic précis de votre problème.</P> |
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61 |
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62 <P>Un guide excellent et bien écrit pour poser des questions sur les forums |
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63 publiques est <A HREF="http://www.linux-france.org/article/these/smart-questions/smart-questions-fr.html"> |
8775 | 64 Comment Poser Les Questions De Manière Intelligente</A> par Eric S. Raymond. Il y en |
65 a un autre (en anglais) appelé <A HREF="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html">How to Report Bugs Effectively</A> | |
66 par <A HREF="http://www.chiark.greenend.org.uk/~sgtatham/">Simon Tatham</A>. | |
67 Si vous suivez ces règles vous devriez pouvoir obtenir de l'aide. Mais merci de comprendre que nous | |
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68 suivons tous les listes de diffusion volontairement sur notre temps libre. Nous |
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69 sommes très occupés et ne pouvons garantir que vous aurez une solution à votre |
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70 problème ou même une réponse.</P> |
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72 |
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73 <H3>Où rapporter les bogues ?</H3> |
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74 |
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75 <P>Souscrivez à la liste de diffusion mplayer-users:<BR> |
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76 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR> |
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77 et décrivez votre problème:<BR> |
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78 <A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A></P> |
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80 <P>La langue de cette liste est l'<B>Anglais</B>. Suivez les |
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81 <A HREF="http://www.ietf.org/rfc/rfc1855.txt"> Règles de la Netiquette</A> SVP |
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82 et <B>n'envoyez de mails en HTML</B> sur aucune de nos listes de diffusion. |
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83 Vous ne serez qu'ignoré ou banni. Si vous ne savez pas ce qu'est un mail en HTML |
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84 ou pourquoi c'est mauvais, lisez ce <A HREF="http://expita.com/nomime.html"> |
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85 sympatique document</A>. Il explique tous les détails et a des instructions pour |
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86 désactiver le HTML. Notez également que nous ne faisons pas de CC (copie-conforme) |
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87 individuelle et que c'est donc une bonne idée de souscrire pour recevoir votre |
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88 réponse.</P> |
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90 | |
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91 <H3>Que rapporter ?</H3> |
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92 |
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93 <H4>System Information:</H4> |
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95 <UL> | |
8775 | 96 <LI>Votre distribution Linux ou système d'exploitation et version ex.: |
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97 <UL> |
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98 <LI>Red Hat 7.1</LI> |
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99 <LI>Slackware 7.0 + paquetages de développement de la 7.1 ...</LI> |
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100 </UL> |
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101 </LI> |
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102 <LI>version du noyau:<BR> |
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103 <CODE>uname -a</CODE></LI> |
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104 <LI>version de la libc:<BR> |
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105 <CODE>ls -l /lib/libc[.-]*</CODE></LI> |
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106 <LI>version du serveur X:<BR> |
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107 <CODE>X -version</CODE></LI> |
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108 <LI>version du gcc et de ld:<BR> |
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109 <CODE>gcc -v<BR> |
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110 ld -v</CODE></LI> |
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111 <LI>version des binutils:<BR> |
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112 <CODE>as --version</CODE></LI> |
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113 <LI>Si vous avez des problèmes avec le mode plein-écran: |
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114 <UL> |
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115 <LI>Type de gestionnaire de fenêtre et version</LI> |
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116 </UL> |
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117 </LI> |
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118 <LI>Si seule la GUI est boggué: |
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119 <UL> |
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120 <LI>Version de GTK</LI> |
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121 <LI>Version de GLIB</LI> |
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122 <LI>Version de libpng</LI> |
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123 <LI>Endroit de la GUI où le bogue se produit</LI> |
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124 </UL> |
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125 </LI> |
2252 | 126 </UL> |
127 | |
128 | |
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129 <H4>Matériel & pilotes:</H4> |
2252 | 130 |
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131 <UL> |
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132 <LI>info CPU (cela ne fonctionne que sous Linux):<BR> |
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133 <CODE>cat /proc/cpuinfo</CODE></LI> |
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134 <LI>Fabricant et modèle de votre carte vidéo, ex.: |
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135 <UL> |
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136 <LI>ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM</LI> |
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137 <LI>Matrox G400 DH 32MB SGRAM</LI> |
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138 </UL> |
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139 </LI> |
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140 <LI>Type et version des drivers vidéo, ex.: |
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141 <UL> |
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142 <LI>Pilote X intégré</LI> |
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143 <LI>nVidia 0.9.623</LI> |
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144 <LI>Utah-GLX CVS 2001-02-17</LI> |
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145 <LI>DRI from X 4.0.3</LI> |
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146 </UL> |
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147 </LI> |
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148 <LI>Type et version des drivers son, ex.: |
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149 <UL> |
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150 <LI>Creative SBLive! Gold with OSS driver from oss.creative.com</LI> |
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151 <LI>Creative SB16 avec pilotes noyau OSS</LI> |
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152 <LI>GUS PnP avec émulation OSS ALSA</LI> |
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153 </UL> |
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154 </LI> |
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155 <LI>En cas de doute, joignez y le résultat de <CODE>lspci -vv</CODE> sur les systèmes |
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156 Linux.</LI> |
2252 | 157 </UL> |
158 | |
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159 |
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160 <H4>En cas de problème/erreur de compilation:</H4> |
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161 |
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162 Veuillez inclure ces fichiers: |
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163 |
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164 <UL> |
8775 | 165 <LI><CODE>config.h</CODE></LI> |
166 <LI><CODE>config.mak</CODE></LI> | |
2252 | 167 </UL> |
168 | |
8775 | 169 Uniquement si la compilation échoue à partir d'un de ces répertoires, incluez ces fichiers: |
170 | |
171 <UL> | |
172 <LI><CODE>Gui/config.mak</CODE></LI> | |
173 <LI><CODE>libvo/config.mak</CODE></LI> | |
174 <LI><CODE>libao2/config.mak</CODE></LI> | |
175 </UL> | |
176 | |
177 | |
178 <H4>Pour les problème de configure</H4> | |
179 | |
180 Incluez <CODE>configure.log</CODE>. | |
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181 |
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182 <H4>Pour les problèmes de lecture</H4> |
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183 |
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184 <P>Merci d'inclure la sortie de MPlayer en verbosité niveau 1, mais rappelez-vous |
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185 de <B>ne pas tronquer la sortie</B> en le copiant dans votre mail. Les développeurs |
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186 ont besoin de tous les messages pour diagnostiquer correctement un problème. |
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187 Vous pouver rediriger la sortie dans un fichier comme ceci:</P> |
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188 |
8681 | 189 <P><CODE> mplayer -v [options] [nomfichier] > mplayer.log 2>&1</CODE></P> |
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190 |
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191 <P>Si votre problème est spécifique à un ou plusieurs fichiers, alors merci d'uploader |
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192 le(s) fautif(s) sur:</P> |
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193 |
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194 <P> <A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">ftp://mplayerhq.hu/MPlayer/incoming/</A></P> |
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195 |
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196 <P>Uploadez aussi un petit fichier texte ayant le même nom que votre fichier mais |
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197 avec une extension .txt. Décrivez le problème que vous avez avec ce fichier et |
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198 incluez votre adresse e-mail ainsi que la sortie de MPlayer en verbosité niveau 1. |
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199 Généralement les premiers 1-5 MB sont suffisants pour reproduire le problème, |
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200 mais pour être sur nous vous demandons de faire:</P> |
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201 |
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202 <P><CODE> dd if=votrefichier of=petitfichier bs=1024k count=5</CODE></P> |
2252 | 203 |
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204 <P>cela coupera les 5 premiers Mo de <STRONG>'votrefichier'</STRONG> et les |
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205 sauvera dans <STRONG>'petitfichier'</STRONG>. Essayez alors de lire le petit fichier, |
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206 et si le bogue persiste vous pouvez envoyer le petit fichier par ftp. |
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207 . <STRONG>N'envoyez jamais</STRONG>ces fichiers par e-mail ! Envoyez les par FTP, |
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208 et postez seulement leur nom/adresse sur ce FTP. Si le fichier est accessible en |
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209 téléchargement, envoyez seulement son adresse <STRONG>exacte</STRONG>.</P> |
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210 |
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211 |
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212 <H4>Pour les plantages</H4> |
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213 |
8775 | 214 <P>Vous devez lancer MPlayer à l'intérieur de <CODE>gdb</CODE> et nous envoyer le résultat |
215 complet ou si vous avez un core dump du plantage vous pouvez extraire des informations | |
216 utiles du fichier <CODE>Core</CODE>. Voici comment:</P> | |
2252 | 217 |
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218 <H4>Comment conserver les informations avec un plantage reproduisible</H4> |
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219 |
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220 Recompilez MPlayer avec les instructions de déboguage: |
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221 |
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222 <P><CODE> ./configure --enable-debug=3<BR> |
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223 make</CODE></P> |
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224 |
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225 et ensuite lancez MPlayer à l'intérieur de gdb en utilisant: |
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226 |
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227 <P><CODE> gdb ./mplayer</CODE></P> |
2252 | 228 |
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229 Vous êtes maintenant à l'intérieur de gdb. Tapez: |
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230 |
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231 <P><CODE> run -v [options-pour-mplayer] nomfichier</code></P> |
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232 |
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233 et reproduisez votre plantage. Aussitôt que vous l'avez fait, gdb va vous |
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234 renvoyer à la ligne de commande où vous devrez entrer |
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235 |
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236 <P><CODE> bt<BR> |
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237 disass $pc-32 $pc+32</CODE></P> |
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238 |
8775 | 239 |
240 <H4>Comment extraire les informations significatives d'un core dump</H4> | |
241 | |
242 <P>créez le fichier de commande suivant:</P> | |
243 | |
244 <P><CODE>disass $pc-32 $pc+32<BR> | |
245 info all-registers</CODE></P> | |
246 | |
247 <P>puis exécutez simplement la ligne de commande suivante:</P> | |
248 | |
249 <P> <CODE>gdb mplayer --core=core -batch --command=fichier_de_commande > mplayer.bug</CODE></P> | |
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250 |
2252 | 251 |
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252 <H3>Note générale</H3> |
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253 |
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254 <P>Si quelque chose est très gros (les logs par exemple) alors il vaut mieux |
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255 l'uploader sur le serveur FTP en format compressé (gzip et bzip2 préférés) et |
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256 indiquer uniquement leur nom/adresse dans le rapport de bug. Nos listes de |
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257 diffusion ont une taille de message limite de 80k, si vous avez quelque chose |
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258 de plus gros vous devrez le compresser ou l'uploader.</P> |
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259 |
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260 |
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261 <H2>Je sais ce que je fait...</H2> |
2252 | 262 |
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263 <P>Si vous avez créé un rapport de bogue correct en suivant les étapes ci-dessus |
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264 et que vous êtes persuadé qu'il s'agit d'un bug dans MPlayer, pas un problème |
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265 de compilateur ou un fichier endommagé, vous avez déjà lu la documentation et |
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266 vous n'arrivez pas à trouver une solution, vos pilotes son sont OK, alors vous |
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267 pouvez souscrire à la liste mplayer-advusers et envoyer votre rapport dessus |
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268 pour obtenir une réponse meilleure et plus rapide.<BR><BR> |
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269 Soyez prévenu que si vous posez des questions de newbie ou des questions dont |
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270 les réponses sont dans le manuel dessus, vous serez ignoré ou insulté au lieu |
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271 de recevoir une réponse appropriée.<BR> |
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272 Donc ne nous insultez pas et ne vous inscrivez à -advusers que si vous savez |
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273 vraiment ce que vous faites et vous sentez en mesure d'être un utilisateur |
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274 avancé de MPlayer ou un développeur. Si vous correspondez à ces critères il |
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275 ne devrait pas être difficile de trouver comment on s'inscrit...</P> |
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277 </BODY> | |
278 </HTML> |