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annotate DOCS/de/bugreports.html @ 9558:29aa61268e54

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Update, new page fault handler to access the agp mem. Doesn't really work here (display is grabelled) but read are realiable and fast. Could it be possible to write with the aperture and read with the page fault handler ?
author albeu
date Sun, 09 Mar 2003 23:55:42 +0000
parents 883f38591d47
children 83c1acef76d5
Ignore whitespace changes - Everywhere: Within whitespace: At end of lines:
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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2 <HTML>
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4 <HEAD>
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5 <TITLE>Fehler berichten - MPlayer - The Movie Player for Linux</TITLE>
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6 <LINK REL="stylesheet" TYPE="text/css" HREF="../default.css">
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7 <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
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8 </HEAD>
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9
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10 <BODY>
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12 <H1><A NAME="appendix_b">Anhang B - Wie man einen Fehler berichtet</A></H1>
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13
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14 <P>Gute Fehlerberichte sind bei jedem Softwareprojekt sehr wertvolle
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15 Beitr&auml;ge f&uuml;r die Entwicklung. Aber genauso, wie es beim Schreiben
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16 guter Software ist, so verh&auml;lt es sich auch mit guten Fehlerberichten: sie
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17 erfordern Arbeit. Bitte denk daran, dass die meisten Entwickler sehr
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18 besch&auml;ftigt sind und t&auml;glich einen unglaublichen Berg Mail erhalten.
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19 Auch wenn deine R&uuml;ckmeldungen f&uuml;r die Entwicklung von MPlayer von
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20 entscheidender Bedeutung ist, so verstehe bitte, dass du wirklich <B>alle</B>
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21 hier verlangten Informationen zur Verf&uuml;gung stellen und den Anweisungen
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22 dieses Dokumentes folgen musst, damit wir dir helfen k&ouml;nnen.</P>
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23
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24 <H2><A NAME="fix">B.1 Wie sollen Fehler behoben werden?</A></H2>
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25
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26 <P>Wenn man geschickt genugt ist, kann man versuchen, den Fehler selber zu
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27 beheben, was &auml;u&szlig;erst positiv aufgenommen wird. Falls du das schon
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28 getan hast, solltest du <A HREF="../tech/patches.txt">dieses kurze Dokument</A>
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29 lesen, um zu erfahren, wie der Code in MPlayer integriert werden kann.
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30 Die Leute auf der
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31 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-dev-eng">mplayer-dev-eng</A>
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32 Mailingliste k&ouml;nnen ansonsten bei Fragen helfen.</P>
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33
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34 <H2><A NAME="report">B.2 Wie sollen Fehler berichtet werden?</A></H2>
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35
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36 <P>Probiere es als allererstes die aktuelle CVS-Version, da dein Problem
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37 m&ouml;glicherweise schon gel&ouml;st ist. Die Entwicklung geht extrem
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38 schnell voran. Die meisten Probleme in offiziellen MPlayer-Versionen
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39 werden innerhalb von Tagen oder sogar Stunden den Entwicklern mitgeteilt.
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40 Deswegen berichte Fehler nur dann, wenn sie in der <B>aktuellen CVS-Version</B>
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41 auch noch vorliegen. CVS-Anweisungen k&ouml;nnen am unteren Ende
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42 <A HREF="http://www.mplayerhq.hu/homepage/dload.html">dieser Seite</A> oder im
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43 README gefunden werden. Wenn dies nicht hilft, sollte in der
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44 <A HREF="documentation.html#known_bugs">Liste der bekannten Fehler</A> und dem
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45 Rest der Dokumentationen nachgesehen werden. Wenn dein Problem nicht bekannt
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46 ist oder durch unsere Anweisungen nicht gelst werden kann, dann berichte
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47 &uuml;ber den Fehler.</P>
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48
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49 <P>Sende auf keinen Fall Fehlerberichte an individuelle Entwickler.
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50 MPlayer ist Gemeinschaftsarbeit, also wird es vielleicht mehrere
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51 interessierte Leute geben. Es kommt auch teilweise vor, dass derselbe Fehler
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52 von anderen Benutzern gefunden wurde, die bereits eine L&ouml;sung
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53 zur Umgehung des Problems haben (sogar bei einem Fehler im
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54 MPlayer-Code).</P>
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55
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56 <P>Bitte beschreibe dein Problem so detailiert wie m&ouml;glich. Dazu
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57 geh&ouml;rt ein klein wenig Detektivarbeit, um die Umst&auml;nde einzuengen,
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58 unter denen das Problem auftritt. Tritt der Fehler nur in bestimmten
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59 Situationen auf? Ist er abh&auml;ngig von der Datei oder dem Dateityp? Tritt er
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60 nur mit einem Codec oder mit allen auf? Tritt er mit allen Ausgabetreibern auf?
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61 Je mehr Information zur Verf&uuml;gung gestellt werden, um so besser stehen die
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62 Chance, dass das Problem gel&ouml;st werden wird. Es sollte nicht vergessen
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63 werden, auch die wertvollen unten angeforderten Informationen miteinzubeziehen.
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64 Ansonsten ist es wahrscheinlich unm&ouml;glich, eine Diagnose des Fehlers zu
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65 erstellen.</P>
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66
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67 <P>Ein exzellenter und gut geschriebener F&uuml;hrer, wie Fragen in
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68 &ouml;ffentlichen Foren gestellt werden sollen, ist <A
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69 HREF="http://www.tuxedo.org/~esr/faqs/smart-questions.html">How To Ask
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70 Questions The Smart Way</A> von Eric S. Raymond. Es gibt auch einen zweiten
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71 F&uuml;hrer namens
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72 <A HREF="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html">How to Report
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73 Bugs Effectively</A> von
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74 <A HREF="http://www.chiark.greenend.org.uk/~sgtatham/">Simon Tatham</A>. Falls
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75 du diesen Richtlinien folgst, sollte alles gut gehen. Bitte verstehe, dass wir
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76 alle den Mailinglisten freiwillig in unserer Freizeit folgen. Wir sind sehr
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77 besch&auml;ftigt und k&ouml;nnen nicht garantieren, dass eine L&ouml;sung oder
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78 blo&szlig; eine Antwort zum beschriebenen Problem kommen wird.</P>
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79
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80 <H2><A HREF="where">B.3 Wo sollen Fehler berichtet werden?</A></H2>
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81
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82 <P>Tritt der mplayer-users Mailingliste bei:<BR>
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83 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR>
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84 und sende deinen Fehlerbericht an:<BR>
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85 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A></P>
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86
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87 <P>Die Sprache der Liste ist <B>Englisch</B>. Es wird gebeten, den <A
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88 HREF="http://www.ietf.org/rfc/rfc1855.txt">Netiquette-Richtlinien</A> zu folgen
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89 und <B>keine HTML-Mails</B> zu irgendeiner unserer Listen zu senden. Man wird
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90 dabei bloss ignoriert oder von der Liste versto&szlig;en. Falls du nicht
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91 wei&szlig;t, was eine HTML-Mail ist, oder warum sie b&ouml;se ist, dann lies <A
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92 HREF="http://expita.com/nomime.html">dieses gute Dokument</A>. Es erkl&auml;rt
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93 alle Details und enth&auml;lt Anweisungen, wie man HTML f&uuml;r Mails
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94 ausschaltet. Bitte denk auch daran, keine individuellen Kopien (CC) an
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95 einzelne Personen zu versenden. Es ist also eine gute Idee, sich an der Liste
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96 anzumelden, wenn man auch seine Antwort erhalten will.</P>
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97
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98 <H2><A HREF="what">B.4 Was soll berichtet werden?</A></H2>
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99
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100 <P>Du wirst wahrscheinlich Logdateien, Konfigurationsinformationen und
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101 Beispieldateien in deinen Fehlerbericht aufnehmen m&uuml;ssen. Wenn einige
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102 von ihnen ziemlich gro&szlig; werden, so ist es besser, wenn du sie auf unseren
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103 <A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">FTP-Server</A> hochl&auml;dst
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104 und sie vorher komprimierst (bitte mit <CODE>gzip</CODE> oder
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105 <CODE>bzip2</CODE>). Gib dann in deinem Fehlerbericht nur den Pfad- und
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106 Dateinamen an. Unsere Mailinglisten haben eine
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107 Gr&ouml;&szlig;enbeschr&auml;nkung auf 80k, sodass du gr&ouml;&szlig;ere
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108 Sachen definitiv komprimieren und hochladen musst.</P>
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109
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110 <H3><A NAME="system">B.4.1 Systeminformationen</A></H3>
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111
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112 <UL>
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113 <LI>Deine Linux-Distribution oder Betriebssystem und die Versionsnummer:
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114 <UL>
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115 <LI>RedHat 7.1</LI>
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116 <LI>Slackware 7.0 + Development-Pakete von 7.1 ...</LI>
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117 </UL>
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118 </LI>
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119 <LI>Kernelversion:<BR>
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120 <CODE>uname -a</CODE></LI>
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121 <LI>libc-Version:<BR>
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122 <CODE>ls -l /lib/libc[.-]*</CODE></LI>
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123 <LI>X-Version:<BR>
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124 <CODE>X -version</CODE></LI>
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125 <LI>gcc- und ld-Versionen:<BR>
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126 <CODE>gcc -v<BR>
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127 ld -v</CODE></LI>
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128 <LI>binutils-Version:<BR>
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129 <CODE>as --version</CODE></LI>
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130 <LI>Wenn du Pobleme mit dem Vollbildmodus hast:
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131 <UL>
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132 <LI>Window-manager-Typ und -Version</LI>
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133 </UL>
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134 </LI>
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135 <LI>Bei Problemen mit XVIDIX:
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136 <UL>
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137 <LI>X-Farbtiefe:<BR>
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138 <CODE>xdpyinfo | grep "depth of root"</CODE></LI>
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139 </UL>
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140 </LI>
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141 <LI>Falls nur das GUI einen Fehler enth&auml;lt:
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142 <UL>
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143 <LI>GTK-Version</LI>
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144 <LI>GLIB-Version</LI>
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145 <LI>libpng-Version</LI>
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146 <LI>Zustand des GUIs, in dem der Fehler auftritt</LI>
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147 </UL>
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148 </LI>
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149 </UL>
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150
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151 <H3><A NAME="hardware">B.4.2 Hardware und Treiber</A></H3>
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152
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153 <UL>
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154 <LI>CPU-Infos (dies funktioniert nur mit Linux):<BR>
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155 <CODE>cat /proc/cpuinfo</CODE></LI>
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156 <LI>Grafikkartenhersteller und Modell:
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157 <UL>
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158 <LI>ASUS V3800U, Chipset: nVidia TNT2 Ultra Pro 32MB SDRAM</LI>
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159 <LI>Matrox G400 DH 32MB SGRAM</LI>
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160 </UL>
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161 </LI>
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162 <LI>Grafikkartentreiber-Typ &amp; -Version:
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163 <UL>
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164 <LI>X eigener Treiber</LI>
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165 <LI>nVidia 0.9.623</LI>
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166 <LI>Utah-GLX CVS 2001-02-17</LI>
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167 <LI>DRI von X 4.0.3</LI>
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168 </UL>
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169 </LI>
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170 <LI>Soundkartentyp und -Treiber:
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171 <UL>
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172 <LI>Creative SBLive! Gold mit OSS-Treiber von oss.creative.com</LI>
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173 <LI>Creative SB16 mit OSS-Treiber des Kernels</LI>
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174 <LI>GUS PnP mit ALSA-OSS-Emulation</LI>
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175 </UL>
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176 </LI>
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177 <LI>Wenn du unsicher bist, solltest du die Ausgabe von <CODE>lspci -vv</CODE>
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178 mitschicken (auf Linux-Systemen).</LI>
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179 </UL>
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180
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181 <H3><A NAME="compilation">B.4.3 Bei Fehlern bei <CODE>configure</CODE></A></H3>
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182
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183 <P>Wenn du Fehlermeldungen beim Aufruf von <CODE>./configure</CODE> bekommst
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184 oder einige Sachen nicht automatisch richtig erkannt werden, so lies
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185 <CODE>configure.log</CODE>. Eventuell findest du dort die Antwort, z.B. wenn
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186 verschiedene Versionen einer Bibliothek auf deinem System gemischt rumliegen,
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187 oder wenn du vergessen hast, das Entwicklungspaket zu installieren
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188 (das sind die, die auf -dev oder -devel enden).</P>
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189
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190
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191 <H3><A NAME="compilation">B.4.4 Bei Fehlern w&auml;hrend des
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192 &Uuml;bersetzens</A></H3>
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193
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194 Bitte schicke diese Dateien mit:
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195
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196 <UL>
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197 <LI><CODE>config.h</CODE></LI>
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198 <LI><CODE>config.mak</CODE></LI>
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199 </UL>
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200
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201 Nur wenn die Compilierung in einem der unten genannten Verzeichnisse
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202 fehlschl&auml;gt, f&uuml;ge diese Datein an:
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203 <UL>
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204 <LI><CODE>Gui/config.mak</CODE></LI>
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205 <LI><CODE>libvo/config.mak</CODE></LI>
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206 <LI><CODE>libao2/config.mak</CODE></LI>
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207 </UL>
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208
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209 <H3><A NAME="playback">B.4.5 Bei Wiedergabeproblemen</A></H3>
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210
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211 <P>Bitte f&uuml;ge die Ausgabe von MPlayer in Ausführlichkeits-Stufe 1
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212 bei, aber denk daran <B>die Ausgabe nicht zu kürzen</B>, wenn diese der Mail
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213 eingef&uuml;gt wird. Die Entwickler ben&ouml;tigen alle Meldungen, um eine
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214 geignete Diagnose des Problems durchf&uuml;hren zu k&ouml;nnen. Die Ausgabe
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215 kann mit folgendem Befehl in eine Datei geschrieben werden:</P>
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216
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217 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;mplayer -v [Optionen] [Dateiname]
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218 &gt; mplayer.log 2&gt;&amp;1</CODE></P>
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219
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220 <P>Wenn das Problem nur bei einer oder einigen wenigen Dateien auftritt, dann
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221 lade die Datei bitte auf
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222 <A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">
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223 ftp://mplayerhq.hu/MPlayer/incoming/</A></P> hoch.</P>
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224
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225 <P>Uploade auch eine kleine .txt-Datei mit dem selben Namen wie die Datei (+
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226 .txt Endung), die eine Problembeschreibung zur jeweiligen Datei, die
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227 detaillierte Ausgabe (-v) von MPlayer und deine Email-Adresse
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228 enth&auml;lt. Normalerweise reichen die ersten 1-5MB der Datei aus, um das
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229 Problem zu reproduzieren, aber als erstes solltest du folgendes
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230 ausprobieren:</P>
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231
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232 <P><CODE>&nbsp;&nbsp;&nbsp;dd if=deinedatei of=kleinedatei bs=1024k
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233 count=5</CODE></P>
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234
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235 <P>Das kopiert die ersten 5 MB von <STRONG>'deinedatei'</STRONG> in die Datei
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236 <STRONG>'kleinedatei'</STRONG>. Nun versuche es nochmals mit dieser kleinen
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237 Datei. Wenn der Fehler immer noch auftritt, dann reicht es, die kleine Datei
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238 hochzuladen.<BR> Sende <STRONG>NIE</STRONG> solche Dateien via Mail! Lade sie
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239 herauf und schicke nur den Pfad/Dateinamen der Datei auf dem FTP Server. Wenn
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240 die Datei im Internet bereits verf&uuml;gbar ist, so reicht die
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241 <STRONG>exakte</STRONG> URL aus.</P>
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242
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243 <H3><A NAME="crash">B.4.6 Bei Abst&uuml;rzen</A></H3>
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244
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245 <P>Du musst MPlayer aus <CODE>gdb</CODE> heraus aufrufen und uns
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246 die vollst&auml;ndige Ausgabe schicken. Wenn du einen core dump hast, dann
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247 kannst du auch aus der <CODE>core</CODE>-Datei n&uuml;tzliche Informationen
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248 extrahieren. So geht's:</P>
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249
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250 <H4><A NAME="debug">B.4.6.1 Wie man Informationen bei einem reproduzierbaren
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251 Absturz bewahrt</A></H4>
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252
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253 Kompiliere MPlayer mit eingeschaltetem Debugging:
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254
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255 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;./configure --enable-debug=3<BR>
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256 &nbsp;&nbsp;&nbsp;&nbsp;make</CODE></P>
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257
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258 Starte nun gdb mit MPlayer:
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259
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260 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;gdb ./mplayer</CODE></P>
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261
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262 Du bist nun in gdb. Gib folgendes ein:
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263
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264 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;run -v [options-to-mplayer]
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265 filename</code></P>
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266
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267 und reproduziere deinen Absturz. Sobald er auftritt, wird gdb zur
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268 Eingabeaufforderung zur&uuml;ckkehren, bei der du
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269
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270 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;bt<BR>
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271 &nbsp;&nbsp;&nbsp;&nbsp;disass $pc-32 $pc+32<BR>
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272 &nbsp;&nbsp;&nbsp;&nbsp;info all-registers</CODE></P>
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273
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274 eingibst.
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275
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276 <H4><A NAME="core">B.4.6.2 Wie man brauchbare Informationen von einem core
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277 dump extrahiert</A></H4>
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278
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279
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280 <P>Bitte erzeuge die folgende Befehlsdatei (Command File):</P>
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281
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282 <P><CODE>disass $pc-32 $pc+32<BR>
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283 info all-registers</CODE></P>
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284
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285 <P>Dann f&uuml;hre einfach den folgenden Befehl auf der Konsole aus:</P>
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286
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287 <P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE>gdb mplayer --core=core -batch
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288 --command=command_file &gt; mplayer.bug</CODE></P>
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289
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290 <H2><A NAME="advusers">B.5 Ich wei&szlig;, was ich tue...</A></H2>
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291
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292 <P>Wenn du einen Fehlerbericht wie oben beschrieben geschreiben hast und du dir
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293 sicher bist, dass es ein Bug in MPlayer und nicht ein Problem mit dem
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294 Compiler oder eine defekte Datei ist, dann kannst du auch der
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295 mplayer-advusers-Mailingliste beitreten und dort posten, wenn du alle
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296 Dokumentation gelesen hast und dein Soundtreiber ok ist. Du wirst dort
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297 schnellere und besser Antworten erhalten.<BR><BR> Aber sei gewarnt: Wenn du
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298 Newbiefragen oder Fragen stellst, die in dieser Anleitung bereits beantwortet
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299 werden, wirst du ignoriert oder angemeckert, anstatt eine Antwort zu
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300 erhalten.<BR> Also &auml;rgere uns nicht und trette der -advusers-Liste nur
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301 bei, wenn du wei&szlig;t, was du machst und du dich wie ein erfahrener
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302 MPlayer-Benutzer oder -Entwickler f&uuml;hlst. Wenn du wirklich ein
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303 erfahrener Benutzer bist sollte es kein Problem f&uuml;r dich sein, dich
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304 anzumelden...</P>
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305
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306 </BODY>
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307 </HTML>