annotate DOCS/German/bugreports.html @ 8622:871e07a43f58

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author nicolas
date Sat, 28 Dec 2002 18:35:44 +0000
parents 7e654203b6b2
children e4c5ee3aa3e9
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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2 <HTML>
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3
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4 <HEAD>
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5 <TITLE>Fehlerbehebung - MPlayer - The Movie Player for Linux</TITLE>
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6 <LINK REL="stylesheet" TYPE="text/css" HREF="default.css">
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7 <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
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8 </HEAD>
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9
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10 <BODY>
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12 <H1><A NAME=C>Anhang C - Wie man einen Fehler berichtet</A></H1>
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13
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14 <H4>Wie sollen Fehler behoben werden?</H4>
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16 <P>Wenn man geschickt genugt ist, kann man versuchen den Fehler selber zu beheben,
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17 was äusserst positiv aufgenommen wird. Falls dies schon getan ist, sollte
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18 <A HREF="../tech/patches.txt">dieses kurze Dokument</A> gelesen werden um zu erfahren,
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19 wie der Code in <B>MPlayer</B> integriert werden kann. Die Leute auf der
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20 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-dev-eng">mplayer-dev-eng</A>
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21 Mailingliste können ansonsten bei Fragen helfen.</P>
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22
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23 <H4>Wie sollen Fehler berichtet werden?</H4>
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24
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25 <P>Probiere es als allererstes die letzte CVS-Version, da dein Problem möglicherweise
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26 schon gelöst ist. CVS-Anweisungen können am unteren Ende
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27 <A HREF="http://www.mplayerhq.hu/homepage/dload.html">dieser Seite</A> oder im
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28 README gefunden werden. Wenn dies nicht hilft, sollte in der
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29 <A HREF="documentation.html#known_bugs">Liste der bekannten Fehler</A> und dem Rest der Dokumentationen
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30 nachgesehen werden. Wenn dein Problem nicht bekannt ist oder durch unsere
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31 Anweisungen nicht gelöst werden kann, dann berichte über den Fehler:</P>
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32
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33 <P>Sende auf keinen Fall Fehlerberichte an individuelle Entwickler. <B>MPlayer</B> ist Gemeinschaftsarbeit,
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34 also wird es vielleicht mehrere interessierte Leute geben. Es kommt auch teilweise vor,
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35 dass derselbe Fehler von anderen Benutzern erlebt wurde, die bereits eine Lösung
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36 zur Umgehung des Problems haben (sogar bei einem Fehler im <B>MPlayer</B> Code).</P>
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37
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38 <P>Bitte beschreibe dein Problem so detailiert wie möglich.
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39 Dazu gehört eine kleine Detektivarbeit um die Umstände unter denen das Problem auftritt
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40 einzuengen. Tritt der Fehler nur in bestimmten Situationen auf? Ist er abhängig von
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41 der Datei oder dem Dateityp? Tritt er nur mit einem Codec oder mit allen auf?
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42 Tritt er mit allen Ausgabetreibern auf? Je mehr Information zur Verfügung gestellt werden,
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43 um so besser stehen die Chance, dass das Problem gelöst werden wird. Es sollte nicht vergessen
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44 werden, auch die wertvollen unten angeforderten Informationen miteinzubeziehen, ansonsten
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45 ist es wahrscheinlich unmöglich eine Diagnose des Fehlers zu erstellen.</P>
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46
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47 <P>Ein exzellenter und gut geschriebener Führer, wie Fragen in öffentlichen Foren
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48 beantwortet werden sollen ist
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49 <A HREF="http://www.tuxedo.org/~esr/faqs/smart-questions.html">How To Ask
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50 Questions The Smart Way</A> von Eric S. Raymond. Falls diesen Richtlinien gefolgt wird,
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51 sollte alles gut gehen. Bitte versteht, dass wir alle den Mailinglisten freiwillig in
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52 unserer Freizeit folgen. Wir sind sehr beschäftigt und können nicht garantieren,
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53 dass eine Lösung oder bloss eine Antwort zum beschriebenen Problem kommen wird.</P>
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54
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55 <H4>Wo sollen Fehler berichtet werden?</H4>
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56
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57 <P>Tritt der mplayer-users Mailingliste bei:<BR>
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58 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR>
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59 und sende deinen Fehlerbericht an:<BR>
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60 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A></P>
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61
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62 <P>Die Sprache der Liste ist <B>Englisch</B>. Es wird gebeten den <A HREF="http://www.ietf.org/rfc/rfc1855.txt">Netiquette Richtlinien</A>
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63 zu folgen und <B>keine HTML Mails</B> zu irgendeiner unserer Listen zu senden.
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64 Man wird dabei bloss ignoriert oder von der Liste verstossen. Es sei auch darauf hingewiesen,
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65 keine individuellen Kopien (CC) versandt werden. Es ist also eine gute Idee sich anzumelden,
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66 wenn man auch seine Antwort erhalten will.</P>
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67
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68 <H4>Was soll berichtet werden?</H4>
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69
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70 <P><B>Systeminformationen:</B></P>
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71
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72 <UL>
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73 <LI>Deine Linux Distribution oder Betriebssystem:<BR>
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74 <UL>
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75 <LI>RedHat 7.1</LI>
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76 <LI>Slackware 7.0 + Development Pakete von 7.1 ...</LI>
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77 </UL></LI>
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78 <LI>Kernel Version:<BR>
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79 <CODE>uname -a</CODE></LI>
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80 <LI>libc Version:<BR>
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81 <CODE>ls -l /lib/libc[.-]*</CODE></LI>
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82 <LI>X Version:<BR>
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83 <CODE>X -version</CODE></LI>
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84 <LI>gcc und ld Versionen:<BR>
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85 <CODE>gcc -v<BR>
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86 ld -v</CODE></LI>
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87 <LI>binutils Version:<BR>
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88 <CODE>as --version</CODE></LI>
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89 </UL>
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90
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91 <P><B>Hardware &amp; Treiber:</B></P>
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92
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93 <UL>
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94 <LI>CPU Infos (dies funktioniert nur mit Linux):<BR>
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95 <CODE>cat /proc/cpuinfo</CODE></LI>
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96 <LI>Grafikkartenhersteller und Modell:<BR>
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97 <UL>
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98 <LI>ASUS V3800U, Chipset: nVidia TNT2 Ultra Pro 32MB SDRAM
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99 <LI>Matrox G400 DH 32MB SGRAM
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100 </UL></LI>
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101 <LI>Grafikkartentreiber-Typ &amp; Version:<BR>
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102 <UL>
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103 <LI>X eigener Treiber
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104 <LI>nvidia 0.9.623
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105 <LI>Utah-GLX CVS 2001-02-17
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106 <LI>DRI von X 4.0.3
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107 </UL></LI>
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108 <LI>Soundkartentyp und Treiber:<BR>
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109 <UL>
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110 <LI>Creative SBLive! Gold mit OSS Treiber von oss.creative.com
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111 <LI>Creative SB16 mit OSS Treiber des Kernels
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112 <LI>GUS PnP mit ALSA OSS Emulation
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113 </UL></LI>
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114 <LI>Wenn man sich unsicher ist, sollte die Ausgabe von <CODE>lspci -vv</CODE>
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115 mitgeschickt werden (auf Linux Systemen)</LI>
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116 </UL>
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117
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118 <P><B>Bei Kompilierungsfehlern/-problemen:</B></P>
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119
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120 <P><B>Bitte schicke diese Dateien mit:</B></P>
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121
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122 <UL>
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123 <LI>configure.log</LI>
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124 <LI>config.h</LI>
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125 <LI>config.mak</LI>
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126 <LI>libvo/config.mak</LI>
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127 </UL>
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128
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129 <P><B>Bei Wiedergabeproblemen:</B></P>
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130
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131 <P>Bitte gib die Ausgabe von <B>MPlayer</B> in Ausführlichkeits-Stufe 1, aber denk daran
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132 <B>die Ausgabe nicht zu kürzen</B> wenn diese dem Mail eingefügt wird. Die Entwickler
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133 benötigen alle Meldungen, um eine geignete Diagnose des Problems durchführen zu können.
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134 Die Ausgabe kann mit folgendem Befehl in eine Datei geschrieben werden:</P>
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135
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136 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;mplayer -v [Optionen] [Dateiname] &amp;&gt; mplayer.log</CODE></P>
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137
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138 <P>Wenn das Problem spezifisch für eine oder einige wenige Dateien besteht,
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139 lade die Datei bitte auf <A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">ftp://mplayerhq.hu/MPlayer/incoming/</A></P>
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140
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141 <P>Uploade auch eine kleine .txt-Datei mit dem selben Namen wie die Datei
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142 (+ .txt Endung), die eine Problembeschreibung zur jeweiligen Datei, die
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143 detaillierte Ausgabe (-v) von <B>MPlayer</B> und deine Email-Adresse enthält!
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144 Normalerweise reichen die ersten 1-5MB der Datei aus um das Problem zu
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145 reproduzieren, aber als erstes solltest du folgendes ausprobieren:</P>
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146
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147 <P><CODE>&nbsp;&nbsp;&nbsp;dd if=deinedatei of=kleinedatei bs=1024k count=5</CODE><BR>
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148 (kopiert die ersten 5 MB von 'deinedatei' in die Datei 'kleinedatei'.)
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149 Nun versuche es nochmals mit dieser kleinen Datei, wenn der Fehler
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150 immer noch auftritt reicht es die kleine Datei hochzuladen.<BR>
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151 Sende <STRONG>NIE</STRONG> solche Dateien via Mail! Lade es herauf und schicke nur den Pfad/
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152 Dateinamen der Datei auf den FTP Server.<BR>
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153 Wenn die Datei im Internet bereits verfügbar ist reicht die <STRONG>exakte</STRONG> URL
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154 aus!</P>
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155
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156 <P><B>Bei Abstürzen:</B></P>
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157
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158 <P>Wenn du ein Speicherabbild (core dump) vom Absturz besitzt, lies beim nächsten
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159 Paragraph weiter, ansonsten lass ihn aus.</P>
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160
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161 <P><B>Wie brauchbare Informationen von einem core dump extrahiert werden können:</B></P>
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162
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163 <P>Bitte erzeuge die folgende Befehlsdatei (Command File):</P>
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164
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165 <P><CODE>disass $eip-32 $eip+32<BR>
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166 printf "eax=%08lX\n",$eax<BR>
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167 printf "ebx=%08lX\n",$ebx<BR>
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168 printf "ecx=%08lX\n",$ecx<BR>
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169 printf "edx=%08lX\n",$edx<BR>
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170 printf "esp=%08lX\n",$esp<BR>
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171 printf "ebp=%08lX\n",$ebp<BR>
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172 printf "edi=%08lX\n",$edi<BR>
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173 printf "esi=%08lX\n",$esi<BR>
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174 </CODE></P>
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175
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176 <P>Dann führe einfach den folgenden Befehl auf der Konsole aus:</P>
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177
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178 <P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE>gdb mplayer --core=core -batch --command=Kommandodatei &gt; mplayer.bug</CODE></P>
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179
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180 <P><B>Wie Informationen eines reproduzierbaren Absturzes bewahrt werden können:</B></P>
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181
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182 <P>Kompiliere <B>MPlayer</B> mit eingeschaltetem Debugging mit:<BR>
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183 <CODE>&nbsp;&nbsp;&nbsp;&nbsp;./configure --enable-debug=3<BR>
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184 &nbsp;&nbsp;&nbsp;&nbsp;make</CODE><BR>
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185 Lass dann <B>MPlayer</B> mit gdb laufen:<BR>
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186 <CODE>&nbsp;&nbsp;&nbsp;&nbsp;gdb mplayer</CODE></P>
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187
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188 <P>Du benutzt nun gdb. Gib folgendes ein:<BR>
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189 <CODE>&nbsp;&nbsp;&nbsp;&nbsp;run -v [Optionen von mplayer] dateiname</CODE><BR>
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190 und reproduziere deinen Absturz. Sobald du dies getan hast, wird gdb zur Eingabeaufforderung
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191 zurückkehren, wo folgendes einzugeben hast:<BR>
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192 <CODE>&nbsp;&nbsp;&nbsp;&nbsp;bt<BR>
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193 &nbsp;&nbsp;&nbsp;&nbsp;disass $eip-32 $eip+32</CODE><BR>
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194 Sende uns die gesamte Ausgabe obiger Dinge!</P>
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195
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196 <H4>Allgemeine Hinweise</H4>
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197
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198 <P>Wenn etwas sehr groß ist (Log-Dateien z.B.) ist es besser diese gezippt
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199 auf den FTP hochzuladen und nur den Pfad-/Dateinamen im Fehlerbericht
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200 anzugebeben.</P>
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201
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202 <H4>Ich weiss was ich mache...</H4>
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203
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204 <P>Wenn du einen Fehlerbericht wie oben beschrieben geschreiben hast und du dir sicher bist
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205 das ein Bug in <B>MPlayer</B>, nicht ein Problem mit dem Kompiler oder eine defekte Datei ist kannst
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206 du auch der mplayer-advusers - Mailingliste beitreten und dort posten wenn du alle
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207 Dokumentation gelesen hast und dein Soundtreiber ok ist. Du wirst schnellere und besser
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208 Antworten erhalten.<BR><BR>
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209 Aber sei gewarnt: Wenn du Newbiefragen oder Fragen welche hier beantwortet werden schickst,
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210 wirst du sofort gebannt anstatt eine Antwort zu erhalten.<BR>
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211 Also ärgere uns nicht und trette der -advusers-Liste nur bei, wenn du weisst was du machst und
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212 du dich wie ein erfahrener MPlayer Benutzer oder Entwickler fühlst. Wenn du wirklich ein erfahrener Benutzer
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213 bist sollte es kein Problem für dich sein dich anzumelden...</P>
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214
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215 </BODY>
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216 </HTML>