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annotate DOCS/de/bugreports.html @ 10566:8b7abbed1a6c

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eh too early
author gabucino
date Mon, 11 Aug 2003 07:33:08 +0000
parents 883f38591d47
children 83c1acef76d5
Ignore whitespace changes - Everywhere: Within whitespace: At end of lines:
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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2 <HTML>
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3
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4 <HEAD>
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5 <TITLE>Fehler berichten - MPlayer - The Movie Player for Linux</TITLE>
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6 <LINK REL="stylesheet" TYPE="text/css" HREF="../default.css">
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7 <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
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8 </HEAD>
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9
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10 <BODY>
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11
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12 <H1><A NAME="appendix_b">Anhang B - Wie man einen Fehler berichtet</A></H1>
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13
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14 <P>Gute Fehlerberichte sind bei jedem Softwareprojekt sehr wertvolle
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15 Beitr&auml;ge f&uuml;r die Entwicklung. Aber genauso, wie es beim Schreiben
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16 guter Software ist, so verh&auml;lt es sich auch mit guten Fehlerberichten: sie
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17 erfordern Arbeit. Bitte denk daran, dass die meisten Entwickler sehr
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18 besch&auml;ftigt sind und t&auml;glich einen unglaublichen Berg Mail erhalten.
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19 Auch wenn deine R&uuml;ckmeldungen f&uuml;r die Entwicklung von MPlayer von
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20 entscheidender Bedeutung ist, so verstehe bitte, dass du wirklich <B>alle</B>
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21 hier verlangten Informationen zur Verf&uuml;gung stellen und den Anweisungen
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22 dieses Dokumentes folgen musst, damit wir dir helfen k&ouml;nnen.</P>
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23
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24 <H2><A NAME="fix">B.1 Wie sollen Fehler behoben werden?</A></H2>
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25
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26 <P>Wenn man geschickt genugt ist, kann man versuchen, den Fehler selber zu
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27 beheben, was &auml;u&szlig;erst positiv aufgenommen wird. Falls du das schon
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28 getan hast, solltest du <A HREF="../tech/patches.txt">dieses kurze Dokument</A>
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29 lesen, um zu erfahren, wie der Code in MPlayer integriert werden kann.
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30 Die Leute auf der
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31 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-dev-eng">mplayer-dev-eng</A>
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32 Mailingliste k&ouml;nnen ansonsten bei Fragen helfen.</P>
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33
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34 <H2><A NAME="report">B.2 Wie sollen Fehler berichtet werden?</A></H2>
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35
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36 <P>Probiere es als allererstes die aktuelle CVS-Version, da dein Problem
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37 m&ouml;glicherweise schon gel&ouml;st ist. Die Entwicklung geht extrem
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38 schnell voran. Die meisten Probleme in offiziellen MPlayer-Versionen
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39 werden innerhalb von Tagen oder sogar Stunden den Entwicklern mitgeteilt.
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40 Deswegen berichte Fehler nur dann, wenn sie in der <B>aktuellen CVS-Version</B>
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41 auch noch vorliegen. CVS-Anweisungen k&ouml;nnen am unteren Ende
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42 <A HREF="http://www.mplayerhq.hu/homepage/dload.html">dieser Seite</A> oder im
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43 README gefunden werden. Wenn dies nicht hilft, sollte in der
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44 <A HREF="documentation.html#known_bugs">Liste der bekannten Fehler</A> und dem
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45 Rest der Dokumentationen nachgesehen werden. Wenn dein Problem nicht bekannt
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46 ist oder durch unsere Anweisungen nicht gelst werden kann, dann berichte
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47 &uuml;ber den Fehler.</P>
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48
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49 <P>Sende auf keinen Fall Fehlerberichte an individuelle Entwickler.
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50 MPlayer ist Gemeinschaftsarbeit, also wird es vielleicht mehrere
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51 interessierte Leute geben. Es kommt auch teilweise vor, dass derselbe Fehler
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52 von anderen Benutzern gefunden wurde, die bereits eine L&ouml;sung
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53 zur Umgehung des Problems haben (sogar bei einem Fehler im
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54 MPlayer-Code).</P>
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55
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56 <P>Bitte beschreibe dein Problem so detailiert wie m&ouml;glich. Dazu
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57 geh&ouml;rt ein klein wenig Detektivarbeit, um die Umst&auml;nde einzuengen,
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58 unter denen das Problem auftritt. Tritt der Fehler nur in bestimmten
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59 Situationen auf? Ist er abh&auml;ngig von der Datei oder dem Dateityp? Tritt er
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60 nur mit einem Codec oder mit allen auf? Tritt er mit allen Ausgabetreibern auf?
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61 Je mehr Information zur Verf&uuml;gung gestellt werden, um so besser stehen die
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62 Chance, dass das Problem gel&ouml;st werden wird. Es sollte nicht vergessen
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63 werden, auch die wertvollen unten angeforderten Informationen miteinzubeziehen.
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64 Ansonsten ist es wahrscheinlich unm&ouml;glich, eine Diagnose des Fehlers zu
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65 erstellen.</P>
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66
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67 <P>Ein exzellenter und gut geschriebener F&uuml;hrer, wie Fragen in
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68 &ouml;ffentlichen Foren gestellt werden sollen, ist <A
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69 HREF="http://www.tuxedo.org/~esr/faqs/smart-questions.html">How To Ask
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70 Questions The Smart Way</A> von Eric S. Raymond. Es gibt auch einen zweiten
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71 F&uuml;hrer namens
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72 <A HREF="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html">How to Report
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73 Bugs Effectively</A> von
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74 <A HREF="http://www.chiark.greenend.org.uk/~sgtatham/">Simon Tatham</A>. Falls
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75 du diesen Richtlinien folgst, sollte alles gut gehen. Bitte verstehe, dass wir
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76 alle den Mailinglisten freiwillig in unserer Freizeit folgen. Wir sind sehr
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77 besch&auml;ftigt und k&ouml;nnen nicht garantieren, dass eine L&ouml;sung oder
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78 blo&szlig; eine Antwort zum beschriebenen Problem kommen wird.</P>
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79
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80 <H2><A HREF="where">B.3 Wo sollen Fehler berichtet werden?</A></H2>
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81
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82 <P>Tritt der mplayer-users Mailingliste bei:<BR>
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83 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR>
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84 und sende deinen Fehlerbericht an:<BR>
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85 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A></P>
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86
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87 <P>Die Sprache der Liste ist <B>Englisch</B>. Es wird gebeten, den <A
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88 HREF="http://www.ietf.org/rfc/rfc1855.txt">Netiquette-Richtlinien</A> zu folgen
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89 und <B>keine HTML-Mails</B> zu irgendeiner unserer Listen zu senden. Man wird
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90 dabei bloss ignoriert oder von der Liste versto&szlig;en. Falls du nicht
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91 wei&szlig;t, was eine HTML-Mail ist, oder warum sie b&ouml;se ist, dann lies <A
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92 HREF="http://expita.com/nomime.html">dieses gute Dokument</A>. Es erkl&auml;rt
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93 alle Details und enth&auml;lt Anweisungen, wie man HTML f&uuml;r Mails
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94 ausschaltet. Bitte denk auch daran, keine individuellen Kopien (CC) an
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95 einzelne Personen zu versenden. Es ist also eine gute Idee, sich an der Liste
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96 anzumelden, wenn man auch seine Antwort erhalten will.</P>
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97
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98 <H2><A HREF="what">B.4 Was soll berichtet werden?</A></H2>
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99
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100 <P>Du wirst wahrscheinlich Logdateien, Konfigurationsinformationen und
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101 Beispieldateien in deinen Fehlerbericht aufnehmen m&uuml;ssen. Wenn einige
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102 von ihnen ziemlich gro&szlig; werden, so ist es besser, wenn du sie auf unseren
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103 <A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">FTP-Server</A> hochl&auml;dst
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104 und sie vorher komprimierst (bitte mit <CODE>gzip</CODE> oder
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105 <CODE>bzip2</CODE>). Gib dann in deinem Fehlerbericht nur den Pfad- und
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106 Dateinamen an. Unsere Mailinglisten haben eine
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107 Gr&ouml;&szlig;enbeschr&auml;nkung auf 80k, sodass du gr&ouml;&szlig;ere
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108 Sachen definitiv komprimieren und hochladen musst.</P>
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109
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110 <H3><A NAME="system">B.4.1 Systeminformationen</A></H3>
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111
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112 <UL>
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113 <LI>Deine Linux-Distribution oder Betriebssystem und die Versionsnummer:
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114 <UL>
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115 <LI>RedHat 7.1</LI>
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116 <LI>Slackware 7.0 + Development-Pakete von 7.1 ...</LI>
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117 </UL>
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118 </LI>
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119 <LI>Kernelversion:<BR>
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120 <CODE>uname -a</CODE></LI>
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121 <LI>libc-Version:<BR>
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122 <CODE>ls -l /lib/libc[.-]*</CODE></LI>
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123 <LI>X-Version:<BR>
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124 <CODE>X -version</CODE></LI>
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125 <LI>gcc- und ld-Versionen:<BR>
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126 <CODE>gcc -v<BR>
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127 ld -v</CODE></LI>
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128 <LI>binutils-Version:<BR>
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129 <CODE>as --version</CODE></LI>
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130 <LI>Wenn du Pobleme mit dem Vollbildmodus hast:
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131 <UL>
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132 <LI>Window-manager-Typ und -Version</LI>
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133 </UL>
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134 </LI>
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135 <LI>Bei Problemen mit XVIDIX:
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136 <UL>
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137 <LI>X-Farbtiefe:<BR>
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138 <CODE>xdpyinfo | grep "depth of root"</CODE></LI>
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139 </UL>
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140 </LI>
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141 <LI>Falls nur das GUI einen Fehler enth&auml;lt:
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142 <UL>
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143 <LI>GTK-Version</LI>
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144 <LI>GLIB-Version</LI>
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145 <LI>libpng-Version</LI>
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146 <LI>Zustand des GUIs, in dem der Fehler auftritt</LI>
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147 </UL>
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148 </LI>
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149 </UL>
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150
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151 <H3><A NAME="hardware">B.4.2 Hardware und Treiber</A></H3>
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152
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153 <UL>
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154 <LI>CPU-Infos (dies funktioniert nur mit Linux):<BR>
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155 <CODE>cat /proc/cpuinfo</CODE></LI>
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156 <LI>Grafikkartenhersteller und Modell:
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157 <UL>
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158 <LI>ASUS V3800U, Chipset: nVidia TNT2 Ultra Pro 32MB SDRAM</LI>
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159 <LI>Matrox G400 DH 32MB SGRAM</LI>
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160 </UL>
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161 </LI>
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162 <LI>Grafikkartentreiber-Typ &amp; -Version:
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163 <UL>
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164 <LI>X eigener Treiber</LI>
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165 <LI>nVidia 0.9.623</LI>
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166 <LI>Utah-GLX CVS 2001-02-17</LI>
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167 <LI>DRI von X 4.0.3</LI>
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168 </UL>
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169 </LI>
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170 <LI>Soundkartentyp und -Treiber:
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171 <UL>
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172 <LI>Creative SBLive! Gold mit OSS-Treiber von oss.creative.com</LI>
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173 <LI>Creative SB16 mit OSS-Treiber des Kernels</LI>
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174 <LI>GUS PnP mit ALSA-OSS-Emulation</LI>
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175 </UL>
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176 </LI>
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177 <LI>Wenn du unsicher bist, solltest du die Ausgabe von <CODE>lspci -vv</CODE>
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178 mitschicken (auf Linux-Systemen).</LI>
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179 </UL>
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180
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181 <H3><A NAME="compilation">B.4.3 Bei Fehlern bei <CODE>configure</CODE></A></H3>
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182
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183 <P>Wenn du Fehlermeldungen beim Aufruf von <CODE>./configure</CODE> bekommst
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184 oder einige Sachen nicht automatisch richtig erkannt werden, so lies
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185 <CODE>configure.log</CODE>. Eventuell findest du dort die Antwort, z.B. wenn
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186 verschiedene Versionen einer Bibliothek auf deinem System gemischt rumliegen,
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187 oder wenn du vergessen hast, das Entwicklungspaket zu installieren
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188 (das sind die, die auf -dev oder -devel enden).</P>
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189
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190
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191 <H3><A NAME="compilation">B.4.4 Bei Fehlern w&auml;hrend des
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192 &Uuml;bersetzens</A></H3>
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193
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194 Bitte schicke diese Dateien mit:
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195
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196 <UL>
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197 <LI><CODE>config.h</CODE></LI>
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198 <LI><CODE>config.mak</CODE></LI>
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199 </UL>
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200
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201 Nur wenn die Compilierung in einem der unten genannten Verzeichnisse
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202 fehlschl&auml;gt, f&uuml;ge diese Datein an:
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203 <UL>
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204 <LI><CODE>Gui/config.mak</CODE></LI>
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205 <LI><CODE>libvo/config.mak</CODE></LI>
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206 <LI><CODE>libao2/config.mak</CODE></LI>
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207 </UL>
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208
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209 <H3><A NAME="playback">B.4.5 Bei Wiedergabeproblemen</A></H3>
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210
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211 <P>Bitte f&uuml;ge die Ausgabe von MPlayer in Ausführlichkeits-Stufe 1
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212 bei, aber denk daran <B>die Ausgabe nicht zu kürzen</B>, wenn diese der Mail
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213 eingef&uuml;gt wird. Die Entwickler ben&ouml;tigen alle Meldungen, um eine
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214 geignete Diagnose des Problems durchf&uuml;hren zu k&ouml;nnen. Die Ausgabe
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215 kann mit folgendem Befehl in eine Datei geschrieben werden:</P>
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216
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217 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;mplayer -v [Optionen] [Dateiname]
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218 &gt; mplayer.log 2&gt;&amp;1</CODE></P>
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219
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220 <P>Wenn das Problem nur bei einer oder einigen wenigen Dateien auftritt, dann
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221 lade die Datei bitte auf
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222 <A HREF="ftp://mplayerhq.hu/MPlayer/incoming/">
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223 ftp://mplayerhq.hu/MPlayer/incoming/</A></P> hoch.</P>
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224
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225 <P>Uploade auch eine kleine .txt-Datei mit dem selben Namen wie die Datei (+
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226 .txt Endung), die eine Problembeschreibung zur jeweiligen Datei, die
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227 detaillierte Ausgabe (-v) von MPlayer und deine Email-Adresse
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228 enth&auml;lt. Normalerweise reichen die ersten 1-5MB der Datei aus, um das
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229 Problem zu reproduzieren, aber als erstes solltest du folgendes
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230 ausprobieren:</P>
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231
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232 <P><CODE>&nbsp;&nbsp;&nbsp;dd if=deinedatei of=kleinedatei bs=1024k
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233 count=5</CODE></P>
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234
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235 <P>Das kopiert die ersten 5 MB von <STRONG>'deinedatei'</STRONG> in die Datei
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236 <STRONG>'kleinedatei'</STRONG>. Nun versuche es nochmals mit dieser kleinen
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237 Datei. Wenn der Fehler immer noch auftritt, dann reicht es, die kleine Datei
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238 hochzuladen.<BR> Sende <STRONG>NIE</STRONG> solche Dateien via Mail! Lade sie
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239 herauf und schicke nur den Pfad/Dateinamen der Datei auf dem FTP Server. Wenn
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240 die Datei im Internet bereits verf&uuml;gbar ist, so reicht die
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241 <STRONG>exakte</STRONG> URL aus.</P>
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242
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243 <H3><A NAME="crash">B.4.6 Bei Abst&uuml;rzen</A></H3>
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244
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245 <P>Du musst MPlayer aus <CODE>gdb</CODE> heraus aufrufen und uns
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246 die vollst&auml;ndige Ausgabe schicken. Wenn du einen core dump hast, dann
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247 kannst du auch aus der <CODE>core</CODE>-Datei n&uuml;tzliche Informationen
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248 extrahieren. So geht's:</P>
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249
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250 <H4><A NAME="debug">B.4.6.1 Wie man Informationen bei einem reproduzierbaren
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251 Absturz bewahrt</A></H4>
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252
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253 Kompiliere MPlayer mit eingeschaltetem Debugging:
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254
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255 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;./configure --enable-debug=3<BR>
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256 &nbsp;&nbsp;&nbsp;&nbsp;make</CODE></P>
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257
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258 Starte nun gdb mit MPlayer:
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259
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260 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;gdb ./mplayer</CODE></P>
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261
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262 Du bist nun in gdb. Gib folgendes ein:
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263
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264 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;run -v [options-to-mplayer]
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265 filename</code></P>
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266
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267 und reproduziere deinen Absturz. Sobald er auftritt, wird gdb zur
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268 Eingabeaufforderung zur&uuml;ckkehren, bei der du
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269
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270 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;bt<BR>
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271 &nbsp;&nbsp;&nbsp;&nbsp;disass $pc-32 $pc+32<BR>
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272 &nbsp;&nbsp;&nbsp;&nbsp;info all-registers</CODE></P>
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273
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274 eingibst.
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275
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276 <H4><A NAME="core">B.4.6.2 Wie man brauchbare Informationen von einem core
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277 dump extrahiert</A></H4>
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278
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279
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280 <P>Bitte erzeuge die folgende Befehlsdatei (Command File):</P>
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281
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282 <P><CODE>disass $pc-32 $pc+32<BR>
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283 info all-registers</CODE></P>
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284
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285 <P>Dann f&uuml;hre einfach den folgenden Befehl auf der Konsole aus:</P>
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286
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287 <P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE>gdb mplayer --core=core -batch
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288 --command=command_file &gt; mplayer.bug</CODE></P>
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289
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290 <H2><A NAME="advusers">B.5 Ich wei&szlig;, was ich tue...</A></H2>
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291
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292 <P>Wenn du einen Fehlerbericht wie oben beschrieben geschreiben hast und du dir
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293 sicher bist, dass es ein Bug in MPlayer und nicht ein Problem mit dem
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294 Compiler oder eine defekte Datei ist, dann kannst du auch der
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295 mplayer-advusers-Mailingliste beitreten und dort posten, wenn du alle
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296 Dokumentation gelesen hast und dein Soundtreiber ok ist. Du wirst dort
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297 schnellere und besser Antworten erhalten.<BR><BR> Aber sei gewarnt: Wenn du
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298 Newbiefragen oder Fragen stellst, die in dieser Anleitung bereits beantwortet
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299 werden, wirst du ignoriert oder angemeckert, anstatt eine Antwort zu
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300 erhalten.<BR> Also &auml;rgere uns nicht und trette der -advusers-Liste nur
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301 bei, wenn du wei&szlig;t, was du machst und du dich wie ein erfahrener
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302 MPlayer-Benutzer oder -Entwickler f&uuml;hlst. Wenn du wirklich ein
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303 erfahrener Benutzer bist sollte es kein Problem f&uuml;r dich sein, dich
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304 anzumelden...</P>
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305
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306 </BODY>
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307 </HTML>