annotate DOCS/it/bugreports.html @ 13361:c9d84342971f

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author faust3
date Fri, 17 Sep 2004 10:37:56 +0000
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1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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2 <HTML>
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3 <!-- Synced with english version 1.53 -->
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4 <HEAD>
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5 <TITLE>Segnalare bug - MPlayer - Movie Player per Linux</TITLE>
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6 <LINK REL="stylesheet" TYPE="text/css" HREF="../default.css">
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7 <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
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8 </HEAD>
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9
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10 <BODY>
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11
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12
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13 <H1><A NAME="appendix_b">Appendice B - Come segnalare i bug</A></H1>
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14
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15 <P>Buoni bug-report sono sempre un valido contributo nello sviluppo di qualsiasi
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16 progetto software. Ma proprio come lo scrivere del buon software, anche il fare
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17 una buona segnalazione di un problema include del lavoro.
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18 Per favore, considerate che la maggior parte degli sviluppatori è molto occupata
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19 e riceve una quantita' oscena di email. Quindi sebbene il vostro feedback sia
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20 importantissimo per migliorare MPlayer e molto apprezzato, dovete capire che
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21 ci dovete fornire <B>tutte</B> le informazioni che richiediamo e seguire esattamente
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22 le istruzioni in questo documento.</P>
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23
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24
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25 <H2><A NAME="fix">B.1 Come risolvere i bug</A></H2>
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26
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27 <P>Se pensate di avere le capacita' necessarie siete invitati a provare a risolvere
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28 voi stessi il bug. O forse lo avete gia' fatto? Leggete
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29 <A HREF="../tech/patches.txt">questo breve testo</A> (in inglese) per scoprire come
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30 avere il proprio codice incluso in MPlayer. Le persone sulla mailing list
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31 <A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-dev-eng">mplayer-dev-eng</A>
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32 vi potranno aiutare se avete dei problemi.</P>
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33
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34
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35 <H2><A NAME="report">B.2 Come segnalare i bug</A></H2>
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36
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37 <P>Prima, prova l'ultima versione CVS di mplayer, forse il tuo bug è già stato corretto.
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38 Lo sviluppo avanza molto velocemente, la maggior parte dei problemi presenti nelle versioni
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39 ufficiali sono segnalati entro ore o minuti, quindi utilizza <B>solo la versione CVS</B>
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40 per segnalare i bug. Questo include anche le distribuzioni binarie di MPlayer.
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41 Non segnalare bug utilizzando le versioni RPM o Debian.
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42 Le istruzioni per scaricare tramite CVS si trovano in fondo a <A HREF="http://www.mplayerhq.hu/homepage/dload.html">questa pagina</A>
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43 o nel file README.
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44 Se questo non è d'aiuto fai riferimento alla <A HREF="documentation.html#known_bugs">lista dei bug noti</A>, ed al resto della documentazione.
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45 Se il tuo problema non è conosciuto o non si risolve con le nostre istruzioni, allora per favore segnala il bug.</P>
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46
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47 <H2><A NAME="where">B.3 Dove si segnalano i bug?</A></H2>
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48
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49 <P>Iscriviti alla mailing list mplayer-users:<BR>
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50 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR>
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51 e manda la tua segnalazione a:<BR>
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52 &nbsp;&nbsp;&nbsp;&nbsp;<A HREF="mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A><BR>
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53 Per favore nota che noi non manderemo le vostre mail in CC (carbon-copy) nella lista, quindi
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54 è una buona idea iscriversi alla mailing list per ricevere veramente una risposta.</P>
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55
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56 <P>Per favore non mandare segnalazioni di bug privatamente a singoli sviluppatori.
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57 Il nostro è un lavoro di comunità e quindi potrebbero esserci più persone interessate.
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58 Inoltre a volte altri utenti hanno già avuto il tuo stesso problema e hanno una soluzione
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59 per evitarlo anche quando è un bug del codice di mplayer.
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60 La lingua di questa lista è l' <strong>Inglese</strong></P>
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61
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62 <P>Per favore descrivi il tuo problema in dettaglio, con esempi ecc, e non dimenticare di includere
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63 queste importanti informazioni:</P>
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64
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65 <H2><A NAME="what">B.4 Cosa segnalare?</A></H2>
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66
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67 <P>Potrebbe essere necessario allegare file di log, di configurazione o esempi alla
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68 tua segnalazione. Se questi sono grossi, è preferibile caricarli sul nostro
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69 <A HREF="ftp://mplayerhq.hu/MPlayer/incoming">server FTP</A> in formato compresso
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70 (preferibilmente gzip o bzip) ed includere solo il percorso ed il nome del file
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71 nella segnalazione del bug. Le nostre mailing list hanno un limite di 80k sulla
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72 dimensione dei messaggi, se hai qualcosa di più grosso devi comprimerlo o caricarlo.</P>
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73
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74 <H3><A NAME="system">B.4.1 Informazioni sul sistema</H3>
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75
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76 <UL>
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77 <LI>La tua distribuzione Linux o il tuo sistema operativo indicando la versione es.:<BR>
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78 <UL>
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79 <LI>RedHat 7.1</LI>
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80 <LI>Slackware 7.0 + pacchetti di sviluppo dalla 7.1 ...</LI>
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81 </UL>
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82 </LI>
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83 <LI>versione kernel:<BR>
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84 <CODE>uname -a</CODE></LI>
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85 <LI>versione libc:<BR>
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86 <CODE>ls -l /lib/libc[.-]*</CODE></LI>
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87 <LI>versione X:<BR>
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88 <CODE>X -version</CODE></LI>
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89 <LI>versione gcc e ld:<BR>
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90 <CODE>gcc -v<BR>
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91 ld -v</CODE></LI>
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92 <LI>versione binutils:<BR>
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93 <CODE>as --version</CODE></LI>
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94 <LI>Se hai problemi con la modalità a pieno schermo:
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95 <UL>
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96 <LI>Tipo e versione del window manager</LI>
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97 </UL>
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98 </LI>
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99 <LI>Se hai problemi con XVIDIX:
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100 <UL>
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101 <LI>Profondità di colore di X:<BR>
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102 <CODE>xdpyinfo | grep "depth of root"</CODE></LI>
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103 </UL>
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104 </LI>
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105 <LI>se solo la GUI è difettosa :
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106 <UL>
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107 <LI>versione GTK</LI>
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108 <LI>versione GLIB</LI>
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109 <LI>versione libpng</LI>
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110 <LI>situazione della GUI in cui si manifesta il bug</LI>
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111 </UL>
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112 </LI>
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113 </UL>
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114
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115 <H3><A NAME="hardware">B.4.2 Hardware e driver</A></H3>
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116
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117 <UL>
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118 <LI>informazioni sulla CPU (questo funziona solo su Linux):<BR>
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119 <CODE>cat /proc/cpuinfo</CODE></LI>
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120 <LI>Produttore e modello della scheda video, es.:
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121 <UL>
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122 <LI>chip ASUS V3800U: nVidia TNT2 Ultra pro 32MB SDRAM</LI>
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123 <LI>Matrox G400 DH 32MB SGRAM</LI>
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124 </UL>
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125 </LI>
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126 <LI>Tipo e versione del driver video, es.:
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127 <UL>
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128 <LI>driver di X</LI>
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129 <LI>nvidia 0.9.623</LI>
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130 <LI>Utah-GLX CVS 2001-02-17</LI>
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131 <LI>DRI di X 4.0.3</LI>
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132 </UL>
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133 </LI>
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134 <LI>Tipo e driver della scheda sonora, es.:
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135 <UL>
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136 <LI>Creative SBLive! Gold con driver OSS da oss.creative.com</LI>
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137 <LI>Creative SB16 con driver OSS del kernel</LI>
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138 <LI>GUS PnP con emulazione OSS di ALSA</LI>
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139 </UL>
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140 </LI>
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141 <LI>se non sei sicuro manda l'output di lspci -v</LI>
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142 </UL>
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143
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144 <H3><A NAME="configure">B.4.3 Problemi con configure</A></H3>
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145
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146 <P>Se hai errori durante l'esecuzione di <CODE>./configure</CODE>, o il rilevamento
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147 di qualche elemento non ha successo, leggi <CODE>configure.log</CODE>: potresti
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148 tovarci la soluzione, ad esempio più versioni della stessa libreria presenti nel
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149 sistema, oppure hai dimenticato di installare il pacchetto di sviluppo (quello con
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150 il suffisso -dev). Se pensi sia un bug, includi <CODE>configure.log</CODE> nella
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151 tua segnalazione.
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152
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153 <H3><A NAME="compilation">B.4.4 Problemi di compilazione</A></H3>
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154
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155 <P>Per favore includi questi file:</P>
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156 <UL>
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157 <LI><CODE>config.h</CODE></LI>
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158 <LI><CODE>config.mak</CODE></LI>
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159 </UL>
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160
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161 Includi questi file solo se la compilazione fallisce in una di queste directory:
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162 <UL>
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163 <LI><CODE>Gui/config.mak</CODE></LI>
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164 <LI><CODE>libvo/config.mak</CODE></LI>
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165 <LI><CODE>libao2/config.mak</CODE></LI>
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166 </UL>
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167
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168 <H3><A NAME="playback">B.4.5 Problemi in riproduzione</A></H3>
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169
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170 <P>Per favore includi l'output di mplayer al livello di verbosità 1 ma ricordati di
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171 <B>non tagliare l'output</B> quando lo incolli nella tua mail. Gli sviluppatori hanno
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172 bisogno di tutti i messaggi per scoprire il problema. Puoi ridirezionare l'output
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173 in un file in questo modo:</P>
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174 <P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;mplayer -v [opzioni] [nomefile] &gt; mplayer.log 2&gt;&amp;1</CODE></P>
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175
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176 <P><B><I>Se il problema è specifico ad uno o più file,
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177 allora per favore mandaci il file a:</I></B></P>
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178 <P><CODE>&nbsp;&nbsp;&nbsp;ftp://mplayerhq.hu/MPlayer/incoming/</CODE></P>
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179 Manda anche un piccolo file di testo con lo stesso nome del tuo file,
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180 con estensione .txt. Descrivi qui il tuo problema e includi l'output del comando mplayer -v file e il tuo indirizzo e-mail.<BR>
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181 Di solito i primi 1-5 MB del file sono abbastanza per riprodurre
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182 il problema, ma per esserne sicuri ti chiediamo di fare questo:
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183 <P><CODE>&nbsp;&nbsp;&nbsp;dd if=tuofile of=piccolofile bs=1024k count=5</CODE></P>
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184 Questo taglierà i primi 5MB di 'tuofile' e lo salverà in 'piccolofile'.
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185 Quindi riprova con il file piccolo, e se il bug è ancora presente
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186 allora per noi è abbastanza quest'ultimo.<BR>
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187 Per favore non <strong>mandare mai</strong> questi file via mail. Caricalo, e manda solo
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188 il percorso/nomefile su FTP.
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189 Se il file è presente sulla rete allora è sufficiente mandare l' URL
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190 <strong>esatta</strong>.
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191
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192 <H3><A NAME="crash">B.4.6 Crash</A></H3>
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193
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194 <P>Devi eseguire MPlayer in <CODE>gdb</CODE> ed inviarci l'output completo o, se
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195 hai un core dump del crash, puoi estrarre delle informazioni utili dal file
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196 <CODE>Core</CODE>. Procedi cosi:</P>
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197
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198 <H3><A NAME="debug">B.4.6.1 Come conservare informazioni su un crash riproducibile</A></H3>
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199
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200 <P>Ri-compila mplayer col codice di debug abilitato:</P>
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201 <P><CODE>./configure --enable-debug=3<BR>
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202 make
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203 </CODE></P>
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204 <P>quindi esegui mplayer all'interno di gdb, in questo modo:</P>
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205 <P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE># gdb mplayer</CODE></P>
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206 <P>Ora sei all'interno di gdb. Scrivi:</P>
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207 <P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE>&gt; run -v [opzioni-per-mplayer] nomefile</CODE></P>
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208 <P>e riproduci il tuo crash. Appena fatto, gdb ti rimanderà al prompt, dove devi scrivere</P>
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209 <P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE>&gt; bt<BR>
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210 &nbsp;&nbsp;&nbsp;&nbsp;disass $pc-32 $pc+32<BR>
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211 &nbsp;&nbsp;&nbsp;&nbsp;info all-registers</CODE></P>
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212 <P>e mandaci l'output completo.
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213 </P>
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214
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215 <H4><A NAME="core">B.4.6.2 Come estrarre informazioni significative da un core dump</A></H4>
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216
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217 <P>Per favore crea il seguente file di comandi:</P>
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218
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219 <P><CODE>disass $pc-32 $pc+32<BR>
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220 info all-registers</CODE></P>
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221
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222 <P>Quindi semplicemente esegui la seguente linea di comando:</P>
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223 <P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE>gdb mplayer --core=core -batch --command=file_comandi &gt; mplayer.bug</CODE></P>
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224
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225 <H2><A NAME="advusers">B.5 So quello che sto facendo...</A></H2>
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226
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227 <P>Se hai fatto un appropriata segnalazione seguendo i passi sopra, e sei sicuro
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228 che sia un bug di mplayer, non un problema del compilatore o un file danneggiato, hai già
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229 letto la documentazione e non hai trovato la soluzione, i tuoi driver del suono sono ok,
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230 allora puoi voler iscriverti alla lista mplayer-advusers e mandare lì la tua
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231 segnalazione per avere una migliore e più rapida risposta. Ma sei avvisato: se mandi
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232 domande da newbie o con risposte presenti nella documentazione, sarai ignorato invece
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233 di avere una risposta appropriata. Quindi non ti arrabbiare con noi, iscriviti a -advusers solo se sai veramente
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234 cosa stai facendo e ti senti un utente o sviluppatore avanzato di mplayer.
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235 Se hai queste caratteristiche non ti dovrebbe essere difficile scoprire come
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236 iscriverti...
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237 </P>
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238
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239 </BODY>
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240 </HTML>